Jessika Susana
Kissimmee,FL
Summary
Entrepreneurial and relationship oriented sale leader ,establishing trusting relationship with customers. Over 10 years experience in a service environment helping business to grow. Motivated and hardworking employee,committed to continuous learn new occupations and skills.
Overview
15
15
years of professional experience
Work History
Event Decorator
Party Creations By J
06.2019 - Current
- Transformed venues into memorable spaces through expertly crafted decorative arrangements.
- Sourced high-quality materials for cost-effective, visually-appealing decorations.
- Established strong reputation for delivering exceptional customer service and exceeding client expectations.
- Trained new hires on best practices in event decoration, fostering culture of excellence within team.
- Collaborated with clients to understand their vision and deliver tailored event décor solutions.
- Delivered impactful presentations to potential clients, showcasing company's capabilities and securing new business opportunities.
Mobile Hair and Makeup Artist
Glam By Jessika
05.2015 - Current
- Achieved client satisfaction by providing exceptional hair and makeup services tailored to individual preferences.
- Expanded clientele base through consistent delivery of high-quality work paired with excellent customer service skills.
- Developed loyal following of clients by providing high-quality services.
- Styled hair, makeup and nails for customers for special events and occasions.
- Developed creative techniques to provide clients with latest hairstyles.
Independent Driver
Amazon
03.2023 - 03.2024
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Collaborated with team members to optimize routes, reduce travel times, and maximize overall efficiency in operations.
- Demonstrated flexibility in accommodating last-minute schedule changes or additional requests from clients.
- Maintained excellent vehicle condition through regular inspections and preventive maintenance.
- Achieved high levels of safety by strictly adhering to traffic rules and regulations.
Driver Coordinator Remote
AJL CARGO LLC
07.2021 - 12.2022
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Improved route efficiency by analyzing GPS data and adjusting schedules accordingly.
- Organized weekly meetings to discuss updates, challenges, and opportunities within transportation department.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
Cashier Supervisor
Espinal Grocery LLC
02.2009 - 12.2020
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Education
No Degree - Cosmetology
Empire Beauty School-Bordentown Nj
Bordentown, NJ11.2015
High School Diploma -
High School Of World Cultures
Bronx, NY01.2009
Skills
- Customer Service-Oriented
Timeline
Independent Driver
Amazon
03.2023 - 03.2024
Driver Coordinator Remote
AJL CARGO LLC
07.2021 - 12.2022
Event Decorator
Party Creations By J
06.2019 - Current
Mobile Hair and Makeup Artist
Glam By Jessika
05.2015 - Current
Cashier Supervisor
Espinal Grocery LLC
02.2009 - 12.2020
No Degree - Cosmetology
Empire Beauty School-Bordentown Nj
High School Diploma -
High School Of World Cultures
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