Jessimi Trautman
Huntington,WV
Summary
Highly motivated and results-oriented Cyber Forensics and Security graduate from Marshall University with a strong academic record (graduated Cum Laude). Skilled in OSINT investigations, digital forensics examination & analysis, incident response, and data visualization. Possesses experience using industry-standard digital forensic tools and techniques. Proven ability to analyze complex data from penetration testing to identify security vulnerabilities and from digital forensics analysis to extract critical evidence and reconstruct events, detailing findings in comprehensive reports.
Overview
18
18
years of professional experience
Work History
SIU Investigator
Aic Companies
05.2024 - Current
- Execute comprehensive investigations on client-provided individuals, leveraging Social Media and Public Records to uncover pertinent information.
- Generate meticulously detailed reports summarizing investigative findings.
- Employ Open Source Intelligence techniques to acquire comprehensive data on individuals.
Food Delivery Driver
DoorDash Inc.
05.2021 - 01.2023
- Safely and efficiently deliver food orders to customers in a timely manner
- Maintain cleanliness and organization of delivery vehicle to uphold food safety standards
- Provide friendly and professional customer service during interactions with customers
- Follow specified delivery routes and adhere to company policies and procedures
- Assist with other duties as needed, such as helping with food preparation or packaging orders
eBay Seller
eBay
06.2016 - 01.2020
- Managed all aspects of online store on eBay, including product listings, inventory management, pricing strategies, and customer inquiries.
- Established strong relationships with customers through excellent communication, timely responses, and superior customer service.
- Utilized eBay analytics and performance metrics to track sales trends, identify opportunities for growth, and make data-driven decisions.
- Achieved and exceeded sales targets and revenue goals by implementing effective marketing techniques and promotions.
- Utilized market research and analysis to optimize product listings and increase sales on eBay platform.
Pharmacy Technician/Shift Supervisor
CVS
08.2017 - 08.2019
- Collaborate with pharmacists and healthcare providers to optimize patient outcomes and ensure compliance with medication regimens
- Resolve customer inquiries and complaints in a professional and timely manner, striving to provide exceptional customer service
- Demonstrated expertise in medication sorting, labeling, and proper storage to maintain pharmacy inventory and prevent errors
- Utilized pharmacy software systems to process orders, manage patient profiles, and track medication interactions for accurate dispensing
- Supervised and coordinated team of employees to ensure smooth operations during assigned shift
- Monitored inventory levels and placed orders to maintain optimal stock levels
- Resolved customer complaints and ensured high levels of customer satisfaction
Power Washing Technician
Zampiello Paint Contractors, LLC
04.2015 - 09.2015
- Utilized high-pressure washers and cleaning solutions to effectively remove dirt, grime, and mildew from various surfaces such as siding, sidewalks, and driveways
- Operated power washing equipment safely and efficiently to ensure quality results and customer satisfaction
- Conducted inspections of surfaces to determine appropriate cleaning methods and techniques for optimal results
- Implemented preventive maintenance and cleaning of power washing equipment to prolong its lifespan and efficiency
- Communicated with customers to understand their specific needs and expectations, providing professional and reliable power washing services
- Adhered to safety protocols and guidelines to prevent accidents and ensure workplace safety
Pallet Rack Installer
River City Material Handling
06.2014 - 03.2015
- Expert in reading blueprints and specifications to install pallet rack systems accurately and efficiently
- Skilled in using hand and power tools to assemble and secure pallet racking components in various warehouse settings
- Knowledgeable in troubleshooting and repairing damaged or misaligned pallet rack structures to ensure safety and stability
- Experienced in conducting on-site inspections and assessments to determine optimal pallet racking layouts for maximum storage capacity
- Proficient in following safety protocols and regulations to minimize workplace accidents and maintain a safe work environment
Window Cleaning Technician
Spotless Window Cleaning
07.2012 - 08.2013
- Efficiently cleaned windows of various sizes and types using industry-standard cleaning equipment and techniques
- Consistently provided exceptional customer service by addressing client concerns and completing jobs to their satisfaction
- Safely operated ladders and lifts to access and clean high windows in commercial buildings
- Demonstrated attention to detail in ensuring streak-free and spotless window surfaces
- Utilize specialized tools and equipment to reach and clean windows at various heights and angles
- Executed routine maintenance of cleaning equipment to ensure proper functionality and longevity
Window Cleaning/Power Washing Technician
Uncle Squeegee's Window Cleaning
07.2010 - 02.2012
- Efficiently cleaned windows of various sizes and types using industry-standard cleaning equipment and techniques
- Consistently provided exceptional customer service by addressing client concerns and completing jobs to their satisfaction
- Safely operated ladders and lifts to access and clean high windows in commercial buildings
- Demonstrated attention to detail in ensuring streak-free and spotless window surfaces
- Utilize specialized tools and equipment to reach and clean windows at various heights and angles
- Executed routine maintenance of cleaning equipment to ensure proper functionality and longevity
- Operated power washing equipment to remove dirt, grime, and mold from building exteriors, driveways, and sidewalks
- Implemented preventive maintenance and cleaning of power washing equipment to prolong its lifespan and efficiency
- Communicated with customers to understand their specific needs and expectations, providing professional and reliable power washing services
Window Cleaning Technician
Spotless Window Cleaning
06.2006 - 01.2010
- Efficiently cleaned windows of various sizes and types using industry-standard cleaning equipment and techniques
- Consistently provided exceptional customer service by addressing client concerns and completing jobs to their satisfaction
- Safely operated ladders and lifts to access and clean high windows in commercial buildings
- Demonstrated attention to detail in ensuring streak-free and spotless window surfaces
- Utilize specialized tools and equipment to reach and clean windows at various heights and angles
- Executed routine maintenance of cleaning equipment to ensure proper functionality and longevity
Education
BS - Cyber Forensics and Security
Marshall University
Huntington, WV04-2024
Skills
- Network Penetration and Attack Testing
- Incident Response
- Network Analysis
- Investigative Reporting
- Digital Forensics Examination & Analysis
- OSINT Investigation
- Database Research
- Data Analysis
- Digital Forensics Tools
- Data Visualization
Accomplishments
Cum Laude (Honors & awards) Marshall University May 2024
- Achieved special distinction from Marshall University for graduating Cume Laude with a BS in Cyber Forensics and Security (GPA: 3.32).
Dean's List Marshall University April 2024
- Earned Dean's List distinction for the Spring Semester of 2024 at Marshall University, demonstrating a strong commitment to academic achievement (GPA: 3.75).
Cyber League Competitor National Cyber League August 2023
- National Cyber League Individual Game competitor with experience in various domains including Open Source Intelligence (OSINT), Password Cracking, Cryptography, and Network Traffic Analysis, achieving a 72% overall accuracy.
President's List Marshall University January 2023
- Achieved President's List recognition for the Fall Semester of 2023 at Marshall University, demonstrating exceptional academic achivement (GPA: 4.0).
Dean's List Marshall University January 2020
- Earned Dean's List distinction for the Fall Semester of 2020 at Marshall University, demonstrating a strong commitment to academic achievement (GPA: 3.38).
Timeline
SIU Investigator
Aic Companies
05.2024 - Current
Food Delivery Driver
DoorDash Inc.
05.2021 - 01.2023
Pharmacy Technician/Shift Supervisor
CVS
08.2017 - 08.2019
eBay Seller
eBay
06.2016 - 01.2020
Power Washing Technician
Zampiello Paint Contractors, LLC
04.2015 - 09.2015
Pallet Rack Installer
River City Material Handling
06.2014 - 03.2015
Window Cleaning Technician
Spotless Window Cleaning
07.2012 - 08.2013
Window Cleaning/Power Washing Technician
Uncle Squeegee's Window Cleaning
07.2010 - 02.2012
Window Cleaning Technician
Spotless Window Cleaning
06.2006 - 01.2010
BS - Cyber Forensics and Security
Marshall University
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