Certified Fraud Examiner (CFE) with a strong background and experience dealing with investigations related to employee integrity, Payment Integrity, Compliance, Healthcare fraud, waste, and abuse (FWA).
Overview
12
12
years of professional experience
1
1
Certification
Work History
SIU Investigator
Health Alliance Plan
10.2020 - 10.2022
Conducted investigations in Fraud, Waste and Abuse (FWA) and matters that involve risk and compliance.
Analyzed data to determine possible incidents of FWA in all lines of business.
Interviewed complainants that reported incidents and events using the Hotline and other means to determine and clarify complaints for further investigations or referrals to appropriate departments.
Interview providers and contractors to determine evidence of FWA.
Prepared reports of interview, reports of contacts and reports of investigations, issued letters requesting reimbursement for inappropriate claims.
Meet with Medical Directors, lawyers and other internal Department officials to discuss findings and make determinations about status of providers filing aberrant claims.
Independent Contractor, Consultant
FraudScope, Inc.
09.2017 - 01.2019
Assisted principals in the development of a platform dedicated to uncovering healthcare fraud, waste, and abuse.
Worked with Data Scientists in the development of the platform and analyzed data to detect areas of possible fraud, waste, and abuse.
Made recommendations as to items that should be included on the spreadsheet to enable Investigators to analyze claims data without any waste of time.
Conducted periods of instructions concerning fraud, waste, and abuse.
Waste and Abuse Officer
Jackson Health Plan
03.2013 - 03.2014
Directed the FWA and SIU activities involving all lines of business to include Medicare Part C, Part D, Medicaid, and Commercial Insurance.
Presented mandatory FWA training to employees.
Prepared in conjunction with the Compliance Officer an Anti-Fraud plan to set guidelines to prevent and identify incidents of FWA.
Was a member of the Executive Compliance Committee and reported incidents of FWA and implemented a strategy to detect and prevent FWA.
Reported matters to regulatory agencies as part of the Compliance requirements.
Review call center data and opened investigations concerning FWA.
Monitored the Fraud Hotline and initiate action based on calls.
Reported incidents to AHCA/MPI and prepared reports on Suspected/Confirmed instances of Fraud, Waste and Abuse, Quarterly Fraud Abuse and Annual Reports (QFAAR).
Conducted investigations based on allegations of services not rendered, duplicate billing and medical necessity issues.
Conducted on-site reviews.
Catapult Consultants
07.2012 - 02.2013
Employed by a Business Integrity contractor in the state of Tennessee.
Conducted investigations of fraud, waste, and abuse in the area of Medicare and Medicaid.
Performed investigations, audits, evaluations, and inspections regarding the delivery of and payment for health care.
Assisted in the implementation of civil, criminal, and administrative statutes applicable to health care.
Provided industry assistance, including suggested opinions, safe harbors and specific fraud alerts regarding to fraudulent health care practices.
Prepared Reports of Investigations detailing material and relevant evidence.
Conducted joint investigations with federal and state law enforcement agents.
Presented oral and written reports to Senior Managers and Directors as well as to state and federal prosecutors.
Issued letters requesting reimbursements for overpayments.
Made determination as to the appropriateness of claims.
Presented reports and referred issues to law enforcement for legal action.
Investigator
Magellan Health
12.2011 - 07.2012
Conducted investigations dealing with fraud, waste, and abuse in Mental Healthcare sponsored by state Medicaid programs and private insurance carriers.
Analyzed claims and medical records to determine appropriateness of claims and submitted reimbursement request for overpayments.
Presented oral and written reports to Senior Managers and Directors as well as to state and federal prosecutors.
Issued letters requesting reimbursements for overpayments.
Analyzed data and perform on-site reviews of medical records.
Analyzed data concerning claims.
Made determination as to the appropriateness of claims.
Presented reports and referred issues to law enforcement for legal action.
Investigator, Special Agent, Criminal Investigator
Office of the Attorney General, State of Florida
03.2011 - 12.2011
Review documents, research internet and prepare investigative file for Special Counsel and Assistant Attorney General to engage in negotiations with entities violating security breach statutes and or engaged in fraudulent and deceptive practices related to healthcare medications and substances.
Assisted Special Counsel in matters of multi-state investigations affecting consumers.
Education
Bachelor of Arts - Business Administration
Catholic University of PR
Ponce, PR
01-1966
Skills
Criminal Investigation Coordination
Report Development
Reporting and Documentation
Evidence Collection
Law Understanding
Report Preparation
Testifying Skills
Witness Interviews
Insurance Fraud
Evidence Gathering
Court Testimony
Undercover Experience
Researching Skills
Undercover Investigations
Interviewing Witnesses
Financial Crimes Expert
Accomplishments
Former Special Agent and Criminal Investigator with the US Secret Service and the OIG, US Department of Labor, Office of Investigations (GS-13).
Conducted investigations dealing with employee integrity issues to include embezzlement, conversion of assets for personal use.
Was awarded a Bronze Star and Army Commendation Medal for exemplary service while under a hostile environment during Desert Storm.
Investigated allegations of employees obtaining briberies and things of value in exchange for official acts, destruction of records, false travel expenditures, time and attendance fraud.
Graduated from the U.S. Treasury Agent School.
Graduated from the U.S. Secret Service Agent School.
Conducted interviews of providers, beneficiaries, and witnesses as part of the investigative process.
Experienced dealing with reporting requirements to regulatory agencies.
Worked on an everyday basis with ICD-10.
Prepared in conjunction with the Compliance Officer an Anti-Fraud plan to conduct fraud investigations, to detect and prevent incidents of fraud and to coordinate investigations with enforcement agencies understanding organizational strategies and objectives of related areas.
Responded to allegations of violations of rules, regulations, Code of Conduct and recommending initiation of investigations.
Assembled documentation, write reports and organize evidence to support adjudication and make decisions regarding work methods requiring minimal supervision.
Experienced in training employees in Healthcare FWA and in Compliance.
Identified more than $12 million dollars in overpayments because of inappropriate claims.
Implemented actions to include placing providers on pre-payment status, payment suspension and revocation of provider participation in healthcare programs.
Conducted onsite audits/reviews of provider records to ensure proper billing practices.
Prepared investigative and other reports of a complex nature and include summaries that present metrics, trends, and evidence to superiors and stakeholders to include enforcement agencies.
Conducted a training seminar for fraud investigators in Diagnostic Fraud for the NHCAA during annual conference in Las Vegas.
Conducted a training seminar in Diagnostic Fraud for all the CMS regions in the United States.
Management experience of more than fifteen (15) years to include supervision of investigators.
Certification
Certified Fraud Examiner (CFE) No. 121722 February 21, 2006.
LANGUAGES
Bilingual in English and Spanish.
Other Experience
Over 25 years as an agent, with the US Secret Service and Special Agent with the Office of Inspector General of the US Department of Labor, Office of Investigations, GS-13.
Conducted investigations related to rules and regulations dealing with employee benefit plans, fiduciary standards, prudent man rule, Federal Employee Compensation Act, bribery of government officials accepting things of value in exchange for official acts.
Time and attendance fraud, expense voucher false claims, misuse of government vehicles and misuse of government property.
Testified before grand and petit jurors, arrested individuals suspected of being involved in felonies.
Review financial records to uncover embezzlement of funds.
Assisted other law enforcement officers in joint investigations.
Worked as an undercover agent infiltrating individuals and groups engaged in criminal activities.
Served during active duty in the US Army during Desert Storm operations in Southwest Asia
Served in the capacity of Finance Operations Sergeant Major (E-09).
Conducted operations dealing with Budget operations to include assignments, appropriations, and expenditure of funds.
Conducted accounting and charged disbursements to proper accounting classifications.
Timeline
SIU Investigator
Health Alliance Plan
10.2020 - 10.2022
Independent Contractor, Consultant
FraudScope, Inc.
09.2017 - 01.2019
Waste and Abuse Officer
Jackson Health Plan
03.2013 - 03.2014
Catapult Consultants
07.2012 - 02.2013
Investigator
Magellan Health
12.2011 - 07.2012
Investigator, Special Agent, Criminal Investigator