Emilio Granado

• Conducted comprehensive investigation of questionable insurance claims and policies in compliance with legal and industry standards
• Analyzes results of investigations to determine course of action for future investigation
• Made requests, prepared documents, and conducted examinations under oath and sworn statements, including the involvement of attorney representation
• Conducted thorough research using insurance investigative databases, internal resources, internet resources, and public records to locate and collect evidence to determine if potential fraud exists with all parties, including medical providers, attorneys, and private vehicle owners
• Reviewed and interpreted medical records, reports, and billing concerning injury loss investigations
• Completed vehicle inspections and obtained fluid samples to investigate alleged loss-related damages
• Consult with the claims department to ensure that executive management is included in the investigation's results and findings and all analytical reports

• Presented findings from investigations at conferences or workshops, sharing insights within the industry community.

• Analyzed complex data sets to identify patterns, trends, and potential fraud indicators in claims.

• Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.

• Provided exceptional customer service by maintaining constant communication with claimants throughout the entire claims process.
• Collaborated with other adjusters to review complex cases and develop fair settlement offers.

• Increased sales revenue by developing and implementing effective sales strategies.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.