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Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Dynamic Customer Service Representative with a proven track record at Teleperformance, adept at converting service calls into sales opportunities. Skilled in technical troubleshooting and objection handling, I excel in high-pressure environments, enhancing customer loyalty and driving revenue growth through effective communication and team collaboration. Bilingual in English and Spanish.

Bilingual Customer Service and Call Center Professional with 10+ years of experience in high-volume call centers and remote environments. Expert in resolving escalations, managing customer accounts, and delivering exceptional service. Skilled in CRM systems (Salesforce, Zendesk,), data accuracy, and compliance (HIPAA). Proven track record of improving customer satisfaction, reducing resolution times, and building customer loyalty. Highly adaptable, efficient, and results-driven.

Bilingual Customer Service Representative with 10+ years of experience in high-volume call center and healthcare environments. Skilled in handling complex inquiries, resolving issues efficiently, and ensuring compliance with HIPAA and company policies. Strong track record in improving customer satisfaction, supporting insurance/healthcare members, and maintaining accurate data. Fully remote-ready with proven ability to multitask across multiple systems.

Customer service professional with over 2 years of experience in high-volume call centers across the telecommunications and hospitality sectors. Proven ability to handle complex customer inquiries with empathy, efficiency, and professionalism. Skilled in de-escalation, CRM systems, and remote support. Seeking to contribute to a dynamic team and provide exceptional service experiences.

Jessly Coria

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Customer Service Representative

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