Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Jessica 'Furey

Harrodsburg,KY

Summary

Dynamic Assistant Manager at Circle K with a proven track record in enhancing customer satisfaction and driving sales growth. Skilled in team leadership and inventory management, I successfully implemented training programs that improved service quality and reduced operational costs. Committed to fostering a positive work environment and achieving strategic business objectives.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Diligent [Desired Position] with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill].

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Circle K
06.2021 - 10.2021
  • Monitored daily operations, identifying areas for improvement to enhance workflow effectiveness.
  • Collaborated with management on strategic planning initiatives to align departmental goals with company objectives.
  • Supervised day-to-day operations to meet performance, quality and service expectations.,
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Enhanced team productivity by streamlining operational processes.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Facilitated team-building activities, enhancing team cohesion and morale.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Developed detailed plans based on broad guidance and direction.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Coordinated staff training initiatives to enhance service quality and employee performance.
  • Implemented inventory management procedures to ensure accurate stock levels and reduce waste.
  • Assisted in developing team schedules to optimize operational efficiency and resource allocation.
  • Facilitated communication between departments to streamline processes and improve collaboration.
  • Conducted regular performance evaluations, providing feedback to foster professional development among staff.
  • Supported budget management efforts by analyzing expenses and recommending cost-saving measures.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Generated repeat business through exceptional customer service.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

Housekeeping

HCSG Staff Leasing Solutions LLC
10.2020 - 05.2021
  • Enhanced cleanliness and safety standards by implementing effective housekeeping policies and procedures.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Reduced guest complaints by promptly addressing and resolving housekeeping issues.
  • Established performance metrics for housekeeping staff, driving continuous improvement efforts throughout the department.
  • Maintained a safe and clean home environment for patients, conducting thorough housekeeping tasks as needed.
  • Assisted with daily tasks, such as errands or light housekeeping, for clients'' convenience and comfort.
  • Maintained clean working environment through diligent housekeeping efforts, reducing workplace hazards on the job site.
  • Performed housekeeping on rig floor by cleaning equipment and removing debris from rig stairs.
  • Completed special housekeeping actions such as turning mattresses on set schedule.

Delivery Driver

KOI Auto Parts
08.2019 - 09.2020
  • Coordinated efficient route planning to optimize delivery schedules and reduce transit times.
  • Ensured timely deliveries through effective communication with dispatch and customers.
  • Maintained accurate records of deliveries, enhancing inventory management accuracy.
  • Trained new drivers on safety protocols and operational procedures to ensure compliance.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed records of deliveries and money received from customers.

Vendor

Always Fresh Fruit and Snacks LLC
08.2019 - 09.2020
  • Managed vendor relationships to ensure timely delivery of quality products.
  • Streamlined inventory processes, reducing waste and optimizing stock levels.
  • Coordinated product sourcing and selection to enhance customer satisfaction.
  • Trained junior staff on operational procedures and best practices for efficiency.
  • Implemented quality control measures to maintain high standards of freshness.
  • Developed strong partnerships with suppliers, negotiating favorable terms and contracts.
  • Answered questions and assisted customers with item selection and location.
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Implemented an efficient vendor management system that streamlined operations and reduced administrative workload.
  • Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
  • Conducted regular reviews of vendor performance to maintain high service standards.
  • Improved client satisfaction by quickly addressing and resolving service issues.
  • Enhanced vendor reputation with timely delivery and accurate order fulfillment.

Assistant Manager

Circle K
04.2016 - 08.2019
  • Assisted in developing team schedules to optimize operational efficiency and resource allocation.
  • Coordinated staff training initiatives to enhance service quality and employee performance.
  • Implemented inventory management procedures to ensure accurate stock levels and reduce waste.
  • Facilitated communication between departments to streamline processes and improve collaboration.
  • Conducted regular performance evaluations, providing feedback to foster professional development among staff.
  • Supported budget management efforts by analyzing expenses and recommending cost-saving measures.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

Retail Sales Associate

Shoe Carnival
08.2014 - 06.2015
  • Assisted customers in selecting footwear based on individual needs and preferences.
  • Maintained merchandise displays to enhance visual appeal and optimize customer engagement.
  • Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
  • Collaborated with team members to achieve sales targets through effective communication and coordination.
  • Conducted inventory checks regularly to ensure stock levels met demand and minimized shortages.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.

Teachers Assistant

Oklahoma City Community College Child Care Center
06.2013 - 05.2014
  • Assisted lead teacher in developing and implementing lesson plans.
  • Supported classroom management and maintained a positive learning environment.
  • Engaged children in educational activities to promote social and cognitive skills.
  • Communicated effectively with parents regarding children's progress and needs.
  • Organized classroom materials and resources for daily activities and lessons.
  • Monitored student behavior, providing guidance and redirection as necessary.
  • Collaborated with staff to create inclusive activities for diverse learners.
  • Adapted instructional materials to meet individual student needs effectively.

Education

High School Diploma -

Westmoore High School
Moore Oklahoma
05-2012

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management
  • Workload management
  • Conflict resolution
  • Retail operations
  • Team building
  • Employee scheduling
  • Operations management
  • Customer rapport
  • Recruiting and interviewing
  • Sales strategies
  • Customer relationship management (CRM)
  • Retail operations management
  • Strategic planning
  • Staff development
  • Sales growth
  • Policy enforcement
  • Orientation and training
  • Sales reporting
  • Employee performance evaluations
  • Employee performance evaluation
  • Project management abilities
  • Performance reviewing
  • Cost reduction
  • Cost control
  • Project management
  • Financial management
  • Budgeting and finance
  • Business administration
  • Schedule oversight
  • Negotiation
  • Meeting facilitation
  • Promotional planning
  • Consulting
  • Succession planning
  • Product branding
  • Contract management
  • Verbal and written communication
  • Scheduling and planning
  • Workplace safety compliance
  • Employee supervision
  • Coaching and mentoring
  • Recruitment and hiring
  • Product and service sales
  • Inventory management
  • Process improvement strategies
  • Financial reporting
  • Performance evaluation
  • Compliance
  • Vendor relationship management
  • Marketing
  • Resource allocation
  • Team motivation techniques
  • Sales forecasting
  • Sales monitoring
  • Customer service and satisfaction
  • Policy administration
  • Employee engagement
  • Budget assistance
  • Reporting and documenting
  • Teamwork and collaboration
  • Computer skills
  • Multitasking Abilities
  • Organizational skills
  • Multitasking
  • Active listening
  • Hiring and training
  • Work Planning and Prioritization
  • Customer relationship management
  • Staff training
  • Scheduling and coordinating
  • Professional and courteous

Timeline

Assistant Manager

Circle K
06.2021 - 10.2021

Housekeeping

HCSG Staff Leasing Solutions LLC
10.2020 - 05.2021

Delivery Driver

KOI Auto Parts
08.2019 - 09.2020

Vendor

Always Fresh Fruit and Snacks LLC
08.2019 - 09.2020

Assistant Manager

Circle K
04.2016 - 08.2019

Retail Sales Associate

Shoe Carnival
08.2014 - 06.2015

Teachers Assistant

Oklahoma City Community College Child Care Center
06.2013 - 05.2014

High School Diploma -

Westmoore High School
Jessica 'Furey