Jessy Gonzales
Dinuba,CA
Summary
Fire Alarm Installation Technician with extensive experience in installation, maintenance, and adherence to safety standards. Skilled in training junior technicians and performing comprehensive safety inspections. Proven ability to enhance team performance and improve customer satisfaction through effective communication and technical expertise.
Overview
11
11
years of professional experience
Work History
Fire Alarm Installation and Service Technician
Hci Systems
Fresno, California
04.2022 - 09.2025
- Installed fire alarm systems in commercial and residential buildings.
- Conducted routine maintenance and inspections on fire alarm equipment.
- Diagnosed issues in fire alarm systems and performed necessary repairs.
- Collaborated with clients to assess fire safety needs and recommend solutions.
- Trained junior technicians on installation procedures and safety standards.
- Documented service reports detailing work performed and system status.
- Ensured compliance with local fire codes and regulations during installations.
- Utilized testing equipment to verify functionality of fire alarm systems.
- Installed fire alarm systems in accordance with code requirements and industry standards.
- Adhered to all local codes and regulations related to installation of life safety systems.
- Maintained accurate records of all maintenance activities performed on each system.
- Conducted tests on newly installed or modified components to ensure they are operating properly before leaving the site.
- Ensured that all work was completed within acceptable timeframes without compromising quality or safety standards.
- Troubleshot complex problems using test equipment such as multi-meters, oscilloscopes.
- Performed wiring work including running cables through walls, ceilings, floors as well as terminating devices correctly according to manufacturer specifications.
- Performed inspections of fire alarm systems to ensure proper functioning and safety compliance.
- Worked with other contractors and inspectors during installation process ensuring a safe environment is maintained at all times.
- Worked in high-stress environments using ladders, scaffolds and high-lift equipment as well as in confined spaces such as ducts, crawlspaces and vents.
- Managed physical connections of Cat5 and coaxial cable, RJ45 clips and multimeter db, meter, and phone butt sets.
- Demonstrated hands-on technical and mechanical skills, as well as experience with handling electronic devices and handhelds, among them desktops, workstations, iPad, and iPhone.
- Remained familiar with common equipment software installations such as Silent Knight, Firelite, Honeywell Vista and Altronix Fire.
- Attained skill in installation of fire alarm and control systems for commercial and residential facilities.
- Installed, tested and serviced alarm systems to determine correction functionality.
- Inspected fire and security alarm systems for both commercial and residential customers.
- Restored malfunctioning devices to original functionality and replaced as necessary.
- Tracked material and equipment inventory, upkeep and maintenance.
- Determined appropriate tools and equipment needed to perform repairs on commercial and residential systems.
Satellite Installation Technician
AT&T
Fresno, California
12.2014 - 05.2020
- Installed satellite systems at residential and commercial properties.
- Conducted site surveys to determine optimal installation locations.
- Configured satellite receivers and ensured proper alignment for signal strength.
- Troubleshot technical issues with satellite equipment and services.
- Educated customers on system operation and maintenance procedures.
- Collaborated with team members to coordinate installation schedules effectively.
- Maintained accurate records of installations and service calls in systems.
- Adhered to safety protocols while working on rooftops and high structures.
- Checked, calibrated, and adjusted equipment as needed.
- Configured remote control devices such as universal remotes or IR blasters.
- Set up receivers, amplifiers, switches, modulators, and antennas as required by the job order.
- Reviewed work orders and service requests prior to beginning each job.
- Verified that no obstructions were present which could interfere with signal reception.
- Programmed receiver boxes according to customer specifications.
- Installed and aligned satellite dishes to receive optimal signal strength.
- Mounted satellite dishes on roofs or other structures in accordance with safety regulations.
- Performed quality assurance checks on all completed installations.
- Ensured that all tools, parts, supplies, and equipment were available before starting an installation.
- Diagnosed and troubleshot any problems with existing systems.
- Met deadlines while ensuring customer satisfaction through timely completion of jobs.
- Repaired faulty wiring connections or damaged cables due to weather conditions.
- Adhered strictly to company policies related to customer service satisfaction levels.
- Maintained accurate records of all services rendered and materials used during installations.
- Provided technical support to customers regarding installation issues.
- Maintained a safe working environment by following all safety protocols and procedures.
- Tested system performance for accuracy and reliability.
- Updated knowledge of industry standards related to satellite technology advancements.
- Conducted site surveys to determine the best location for satellite dish placement.
- Assisted customers in selecting programming packages according to their needs.
- Communicated with customers to explain installation process and ideal satellite dish placement.
- Manually installed and replaced system components while on ladders or hands and knees in tight areas, attics, roofs and crawl spaces.
- Managed fast-paced daily workload of appointments at residential and business locations.
- Performed advanced troubleshooting and diagnostic procedures to find root causes and devise corrections.
- Dug trenches through gravel, rocks and tree roots to lay cable.
- Installed in-home devices, programmed settings, and trained customers on basic use.
- Set up internet services, placed routers and configured WiFi access.
- Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
- Climbed poles and ladders to install, maintain or inspect equipment.
- Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
- Ran wires between components and to outside cable systems.
- Installed and repaired distribution racks and cables.
- Laid out cabling plans and ran through buildings to desired locations.
- Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
- Tested connections to verify power supplies and communication link functionality.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities, and homes.
Education
High School Diploma -
Lovell High School
Cutler, CA05-1998
Skills
- Fire alarm installation
- System troubleshooting
- Code compliance
- Equipment maintenance
- Safety inspections
- Technical documentation
- CCTV systems
- Low-voltage systems
- Security and burglar alarms
- Equipment testing
- Blueprint reading
- Heavy lifting
- Access control systems
- Effective communication
- Problem solving
- Equipment calibration
- Time management
- Installation and repairs
- Alarm installations and servicing
- Fire alarm systems
- Power tools usage
- Relationship building
- Network installation
- Video surveillance systems
- Fire alarm testing
- CCTV
Timeline
Fire Alarm Installation and Service Technician
Hci Systems
04.2022 - 09.2025
Satellite Installation Technician
AT&T
12.2014 - 05.2020
High School Diploma -
Lovell High School