Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Hart

Woodlawn,IL

Summary

Dedicated and empathetic Medical Assistant. Offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Patient-oriented Phlebotomist offering several years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions, and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.

1 year experienced Dental Assistant with comprehensive background in patient care, dental procedures, and office management. Skilled in assisting with routine and complex dental procedures while maintaining patient comfort. Demonstrated strengths include knowledge of dental hygiene best practices and ability to manage administrative tasks efficiently. Notable for enhancing overall oral health by providing diligent support to dentists during examinations and surgeries.

Overview

5
5
years of professional experience

Work History

Phlebotomist

Quest Diagnostics
Mount Vernon, IL
11.2023 - 07.2024
  • Lab Draws, Processing Labs, Order Entry
  • Processed samples accurately and efficiently.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.

Remote Medical Assistant

HomeMD Housecall Services
Waterford, MI
06.2022 - 11.2023
  • Provide remote patient care and assistance to Nurse Practitioners, Explain treatment procedures to patients and their families, Maintain accurate records of patient care, condition, progress, and concerns, Medication refills, Referrals, Healthcare appraisals

Patient Care Technician

Ascension St. Vincent
Evansville, IN
11.2020 - 06.2022
  • Provided direct patient care and assistance to healthcare team members, Assisted in preparing patients for examinations and treatments, including vital signs monitoring, Maintained accurate records of patient care, condition, progress, and concerns, Provided emotional support for patients and families during difficult times, Collected specimens such as urine samples for testing purposes according to established protocols, Answered call lights promptly and responded appropriately to requests from patients, families, staff members, Responded quickly in emergency situations by providing appropriate first aid measures, Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN

Manager

Iron Guard Storage
Evansville, IN
07.2020 - 11.2020
  • Developed and implemented strategies to increase customer satisfaction and loyalty, Created monthly reports for senior management summarizing operational performance metrics, Conducted regular meetings with staff to discuss progress and identify areas of improvement, Analyzed customer feedback data to develop action plans for improving services offered, Reviewed contracts before signing them on behalf of the organization, Trained employees on additional job positions to maintain coverage of roles

Receptionist

Good Samaritan Physicians Network
Vincennes, IN
02.2019 - 07.2020
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel, Scheduled appointments for clients, customers, and other visitors, Performed data entry tasks into various computer systems accurately and promptly, Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary

Education

Certificate - Dental Assisting

Vincennes University
Vincennes, IN
05.2016

Some College (No Degree) - Associates of Nursing

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • HIPAA Compliance
  • Medical Terminology
  • Payment Collection
  • Procedure Assistance
  • Phlebotomy
  • Patient Scheduling
  • Data Entry
  • Indirect Patient Care
  • Patient-Focused Care
  • Vital Sign Monitors
  • Medical Records Management
  • Insurance Claims
  • Calm and Level-Headed Under Duress
  • Preparing Specimens and Samples
  • CPR
  • Certified in Basic Life Support (BLS)
  • EKG Set up and Monitoring
  • Electronic Medical Records
  • Customer Service
  • Customer Relationship Management (CRM)
  • Electrocardiography (EKG)
  • Direct Patient Care
  • Dental Hygiene
  • Patient Relations
  • Equipment Sterilization
  • Instrument preparation
  • Clinical Support
  • Oral X-Rays
  • Periodontics
  • Dental Radiography
  • Sterilization techniques
  • Chairside assistance
  • First Aid Training
  • Dental impressions
  • Dentrix proficiency
  • Oral Surgery
  • Restorative procedures
  • Restorative Dentistry

Timeline

Phlebotomist

Quest Diagnostics
11.2023 - 07.2024

Remote Medical Assistant

HomeMD Housecall Services
06.2022 - 11.2023

Patient Care Technician

Ascension St. Vincent
11.2020 - 06.2022

Manager

Iron Guard Storage
07.2020 - 11.2020

Receptionist

Good Samaritan Physicians Network
02.2019 - 07.2020

Certificate - Dental Assisting

Vincennes University

Some College (No Degree) - Associates of Nursing

Ivy Tech Community College of Indiana
Jessica Hart