Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessy Hernandez

Indianapolis,IN

Summary

Results-driven Sales Manager with a track record of exceeding revenue goals and driving team success. Experienced in implementing effective sales strategies, cultivating relationships with key clients, and leading high-performing sales teams. Proven ability to identify new business opportunities, negotiate deals, and drive business growth. Skilled in developing sales targets, analyzing market trends, and delivering exceptional customer service. Seeking to leverage sales expertise and leadership abilities to drive sales performance and achieve company targets.

Overview

11
11
years of professional experience

Work History

Assistant Sales Manager

Oak Motors
Indianapolis, IN
11.2022 - Current
  • Coordinate with the sales director to develop and implement new sales strategies to expand market penetration and facilitate revenue growth across two territories
  • Identified opportunities to generate new business leads and build long-term relationships, which included conducting research on core customer demographics and market trends
  • Responsible for training, and providing professional development for my team.
  • Set weekly, monthly, and quarterly goals based on team's performance to date.
  • Analyzed sales data to identify trends, opportunities, and areas for improvement.

Sales Manager

Byrider
Indianapolis, IN
11.2020 - 11.2022
  • Assisted in developing and implementing sales strategies to meet and exceed revenue targets
  • Managed a team of sales representatives, providing guidance, training, and motivation to drive results
  • Analyzed sales data and market trends to identify opportunities for growth and improvement
  • Collaborated with the sales team to create and execute sales campaigns and promotions
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Assistant Store Manager

T-mobile
Albuquerque/Indianapolis, NM/IN
03.2015 - 03.2020
  • Assisted store manager in training and supervising a team of retail sales associates, ensuring exceptional customer service and satisfaction
  • Responsible for inventory management, including ordering, receiving, and organizing merchandise to maximize sales and minimize waste
  • Demonstrated strong communication skills by effectively explaining products and services to customers, resulting in increased customer satisfaction and retention
  • Utilized CRM software to maintain accurate records of customer interactions and ensured timely follow-up on unresolved issues
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

New Car Sales Consultant

Garcia Honda
Albuquerque, New Mexico
02.2018 - 03.2018
  • Managed customer inquiries and provided timely follow-up communication.
  • Maintained up-to-date knowledge of inventory and current promotions.
  • Built rapport with clients to foster long-term relationships and loyalty.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.

Used Car Sales Associate

CarMax
Albuquerque, New Mexico
03.2017 - 07.2017
  • Assisted customers in selecting suitable used vehicles based on preferences.
  • Developed product knowledge about various makes and models for informed sales.
  • Provided exceptional customer service throughout the purchasing process, addressing concerns.
  • Organized test drives, explaining vehicle features and benefits to potential buyers.

Education

Some College (No Degree) - Business

Central New Mexico Community College
Albuquerque, NM
05-2017

Diploma -

CEPI Charter High School
Albuquerque
05.2015

Skills

  • Leadership
  • Problem solving
  • Customer service
  • Interpersonal communication
  • Critical thinking
  • Adaptability
  • Teamwork
  • Active listening
  • POS
  • Market analysis
  • Customer relationship management
  • Team management
  • Lead generation

References

References available upon request.

Timeline

Assistant Sales Manager

Oak Motors
11.2022 - Current

Sales Manager

Byrider
11.2020 - 11.2022

New Car Sales Consultant

Garcia Honda
02.2018 - 03.2018

Used Car Sales Associate

CarMax
03.2017 - 07.2017

Assistant Store Manager

T-mobile
03.2015 - 03.2020

Some College (No Degree) - Business

Central New Mexico Community College

Diploma -

CEPI Charter High School

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