Anna Gallagher
Rosharon,TX
Summary
Knowledgeable Lead Veterinary Technician who possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
11
11
years of professional experience
Work History
Lead Veterinary Technician
Gulf Coast Veterinary Specialists (GCVS)
07.2023 - Current
- Provided exceptional customer service by greeting clients warmly, answering questions knowledgeably, and scheduling appointments efficiently.
- Reduced patient stress by providing compassionate handling and creating a calm atmosphere during examinations and treatments.
- Educated pet owners on preventative care measures such as vaccinations, dental care, nutrition management, parasite control strategies to improve pet health outcomes.
- Collaborated with veterinary team members to provide seamless continuity of care for all patients throughout their visits.
Lead Veterinary Technician (anesthesia/surgery)
Sugar Land Veterinary Specialists & Emergency Care
03.2022 - 06.2023
- Managed adjoining veterinary supply shop that sold medications, animal food, and pet equipment.
- Continuously updated professional knowledge of advancements within veterinary medicine to provide optimal care for patients.
- Contributed to clinic growth by participating in community events and promoting veterinary services through educational outreach initiatives.
- Mentored junior veterinary technicians on best practices within the clinic environment while fostering teamwork among staff members.
Veterinary Technician
BluePearl Pet Hospital
04.2014 - 02.2022
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
Education
Associate of Science - Veterinary Science
Veterinary Tech Institute
Pittsburgh, PA05.2014
Bachelor of Science - Biology
University of Pittsburgh
Pittsburgh, PA05.2013
Skills
- Staff training and development
- Time management mastery
- Conflict resolution
- Pharmacy duties
- Radiology safety
- Compassionate patient handling
- Emergency medicine proficiency
- Veterinary office administration
Accomplishments
- Supervised team of 4-5 staff members.
- Updated veterinary office and laboratory procedures in alignment with veterinary medicine developments and technology.
- Developed and implemented laboratory procedures and best practices, training guidelines and safety protocols.
- Reorganized patient intake procedures to shorten process from 30 to 15 minutes.
Timeline
Lead Veterinary Technician
Gulf Coast Veterinary Specialists (GCVS)
07.2023 - Current
Lead Veterinary Technician (anesthesia/surgery)
Sugar Land Veterinary Specialists & Emergency Care
03.2022 - 06.2023
Veterinary Technician
BluePearl Pet Hospital
04.2014 - 02.2022
Associate of Science - Veterinary Science
Veterinary Tech Institute
Bachelor of Science - Biology
University of Pittsburgh
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