Jessycka Norman
Philadelphia,PA
Summary
Dedicated professional with a strong background in hospitality, including experience at Home 2 Suites By Hilton. Recognized for exceptional teamwork and customer service skills, consistently achieving high cleanliness standards and reducing guest complaints. Detail-oriented and hardworking, adept at multitasking while adhering to health and safety protocols.
Overview
5
5
years of professional experience
Work History
Housekeeper
Home 2 Suites By Hilton
05.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Delivery Driver
Amazon
07.2022 - 09.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Room Attendant
Delta Hotels By Marriott
11.2021 - 05.2022
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Sales Associate
Pet Smart
06.2020 - 10.2020
Education
GED -
Pva
Philadelphia, PASkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Health and safety compliance
- Hospitality background
- Customer service-focused
- Excellent oral and written communication
- Physically strong
- Multitasking and organization
- Detail-oriented
- Safety protocols
- Hardworking
Timeline
Housekeeper
Home 2 Suites By Hilton
05.2024 - Current
Delivery Driver
Amazon
07.2022 - 09.2023
Room Attendant
Delta Hotels By Marriott
11.2021 - 05.2022
Sales Associate
Pet Smart
06.2020 - 10.2020
GED -
Pva
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