Jesus Alviarez
State College,PA
Summary
Motivated Server, with six years of restaurant experience, and Pennsylvania ramp certified. Upbeat, and friendly while anticipating customer needs to facilitate an enjoyable dining experience.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
Happy Valley Brewing Company
04.2021 - Current
- Ensurance excellent customer service by being attentive to guest needs. address any complaints or issues promptly.
- Promoted to head server, which requires leading the team by providing guidance and ensure smooth operations during service.
- Training and development for new servers and providing on going training for the entire team.
- Maintaining standards as a head server ensure all servers adhere to high standards of cleanliness, professionalism, and performance.
Barback
The Roof (Public Hotel)
05.2019 - 03.2020
- Excel working independently and on a team, while executing high service standards
- Prepared all the garnishes and mixers to make the drinks listed in the menu
- Help the bartender and make sure all the setup in the bar is on point
- Responsible for the liquor cage and its inventory.
Server/Waiter
Gelso & Grand Italian restaurant
06.2017 - 03.2020
- Worked long hours under pressure in a high volume restaurant
- Facilitated extensive menu knowledge to promote, suggest, and upsell menu items catered to the guest
- Responsible for positive interactions while serving guests in a friendly and efficient manner.
Education
Bachelor of Science - Industrial Engineering
Universidad Nacional Experimental Del Tachira
Sector 5001, Avenida Universidad, San Cristóbal.03.2017
Skills
- Responsible
- Adaptability
- Multitasking
- Cleanliness
- Professionalism
- Stress management
- Service Quality
- Capacity for teamwork
- Able to work under pressure
- Ability to follow instructions
- Respect and follow rules
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
Happy Valley Brewing Company
04.2021 - Current
Barback
The Roof (Public Hotel)
05.2019 - 03.2020
Server/Waiter
Gelso & Grand Italian restaurant
06.2017 - 03.2020
Bachelor of Science - Industrial Engineering
Universidad Nacional Experimental Del Tachira
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