Overview
Summary
Work History
Skills
Work Preference
Languages
Timeline
BusinessAnalyst
Maria Isabel Chicas marquez
Open To Work

Maria Isabel Chicas marquez

Waiter
12041 Quito Rd, Midlothian ,VA

Overview

6
6
years of professional experience

Summary

Dynamic and dedicated restaurant professional with a proven track record at a high-volume establishment. Skilled in menu memorization and conflict resolution, I consistently enhanced guest satisfaction through attentive service and teamwork. My positive demeanor and attention to detail contributed to a welcoming atmosphere, ensuring memorable dining experiences for all patrons.

Work History

Restaurant Waiter

Dolce Vita Italian Restaurant
2401 Colony Crossing Pl Midlothian, VA 23112
12.2023 - Current
  • Provided outstanding customer service by carefully addressing guest needs and preferences.
  • Executed efficient table service, enhancing guest satisfaction and dining experience.
  • Managed multiple tables simultaneously while maintaining high service standards.
  • Assisted in training new waitstaff, sharing best practices for customer engagement.
  • Prepared and maintained dining areas to ensure a welcoming atmosphere.
  • Enhanced menu knowledge to provide informed recommendations to customers.
  • Maintained accurate records of orders and transactions for payment processing.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Busser

Vinny’s italian grill & pizzeria
6737 Lake Harbour Dr Midlothian, VA 23112 Estados
03.2020 - 12.2022

• I helped the waiters by delivering food and drinks promptly to improve guest satisfaction.
• I kept the dining rooms clean by cleaning and quickly restoring the tables after each use.
• I supported the effective management of the inventory by replenishing supplies as necessary throughout the shifts

Skills

  • Memory retention
  • Menu specials memorization
  • Attention to detail
  • Decision-making
  • Basic math
  • Quality control
  • Daily specials memorization
  • Team collaboration
  • Price memorization
  • Calm demeanor
  • Positive and professional
  • Conflict resolution
  • Teamwork and collaboration
  • Flexible and adaptable
  • Dependable and responsible
  • Friendly, positive attitude

Work Preference

Work Type

Full Time

Location Preference

On-Site

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Restaurant Waiter

Dolce Vita Italian Restaurant
12.2023 - Current

Busser

Vinny’s italian grill & pizzeria
03.2020 - 12.2022