Jesús Avila-Narvaez
San Antonio,TX
Summary
Manager at Perry's Steakhouse & Grille Proficient Server/Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.
Overview
7
7
years of professional experience
Work History
Server/Trainer
Perry's Steakhouse & Grille
02.2023 - Current
- Deliver exemplary service to guests in a fine dining environment, consistently exceeding customer expectations
- Demonstrate extensive knowledge of menu items, specials, and wine pairings to enhance the dining experience
- Provide personalized recommendations based on guest preferences, dietary restrictions, and special occasions
- Effectively managed multiple tables, ensuring timely and attentive service to maintain a positive dining experience
- Collaborate with kitchen and bar staff to ensure seamless coordination of orders and maintain a high level of service efficiency
- Maintain a clean and organized work area, adhering to hygiene and safety standards
- Assists with the training of new servers, sharing best practices and contributing to a cohesive team environment
- Greet guests, escort them to their tables, and provide menus, ensuring a warm and welcoming atmosphere
- Manage guest inquiries and concerns with professionalism, resolving issues promptly to enhance guest satisfaction
- Assist in the setup and breakdown of dining areas, ensuring a visually appealing and well-organized environment.
Youth Pastor/Creative Director
Friendship Church
01.2022 - 02.2023
- Planned and created sermon series
- Pastor students in and outside of church
- Set and planned outreach for students to serve
- Encouraged spiritual growth in students, including middle school and high school students, as well as adult volunteers
- Managed the youth ministry budget and raise funds as needed
- Work alongside the rest of the church staff and leadership team
- Create sermons and effectively communicate it on a weekly basis
- Lead and trained youth ministry employees
- Lead team of volunteers on day of services in duties for the service
- Led programs such as worship, study, fellowship, and service opportunities.
- Communicated with parents effectively
- Wrote scripts and recorded videos for Tik Toks and Instagram reels
- Photographed service and edit photos for stunning posts online
- Created and posted social media graphics.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
Server/Trainer
Redlands Grill
03.2021 - 10.2021
- Ensured quality of food is up to restaurant standards
- Served food and beverage in a timely manner
- Enabled other servers to take charge of their tables
- Signed servers in and out of side work
- Lead floor to a smooth and efficient shift
- Maintained bar and create alcoholic beverages
- Served alcoholic beverages in a timely manner
- Followed all steps of service to ensure all guests have a great experience
- Assisted with the training of new servers, sharing best practices and contributing to a cohesive team environment
- Effectively managed multiple tables, ensuring timely and attentive service to maintain a positive dining experience.
Server/Bartender
Paesanos
07.2019 - 03.2021
- Ensured quality of food is up to restaurant standards
- Served food and beverage in a timely manner
- Enabled other servers to take charge of their tables
- Signed servers in and out of side work
- Lead floor to a smooth and efficient shift
- Maintained bar and create alcoholic beverages
- Served alcoholic beverages in a timely manner
- Memorized wine list to recommend to guests
- Understood flavor profiles of food and wine to create accurate pairings
- Effectively managed multiple tables, ensuring timely and attentive service to maintain a positive dining experience.
Lead Server/Event Ambassador/Bartender
Top Golf San Antonio
01.2017 - 05.2019
- Served food and beverage in a timely manner
- Ensured quality of food is up to restaurant standards
- Enabled other bay hosts to take charge of their floor
- Signed bay hosts in and out of side work
- Lead floor to a smooth and efficient shift
- Maintained bar and create alcoholic beverages
- Served alcoholic beverages in a timely manner
- Bartend/Served large events and parties.
Education
Bachelor of Science - Cybersecurity
UTSA
San Antonio, TXSkills
- Leadership
- Team collaboration
- Read, write and speak Spanish fluently
- Public Speaker
- Proficient in Adobe & Microsoft suites
References
Jacob Salguero (832) 317-8016
Sloane Carver (210) 317-6197
Samuel Bernal (210) 250-0185
Timeline
Server/Trainer
Perry's Steakhouse & Grille
02.2023 - Current
Youth Pastor/Creative Director
Friendship Church
01.2022 - 02.2023
Server/Trainer
Redlands Grill
03.2021 - 10.2021
Server/Bartender
Paesanos
07.2019 - 03.2021
Lead Server/Event Ambassador/Bartender
Top Golf San Antonio
01.2017 - 05.2019
Bachelor of Science - Cybersecurity
UTSA
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