Jesus Borunda

• Directed team to achieve timely completion of high-quality tasks.
• Formulated strategies that boosted team productivity and improved customer service standards.
• Oversaw quality control processes to detect inconsistencies and malfunctions.
• Tested vehicle electronic components using specialized diagnostic equipment for precise assessments.
• Evaluated vehicle systems and parts to troubleshoot functionality issues and identify failures.
• Replaced brakes, suspension systems, engine components, cooling systems, transmissions, and exhaust systems.

Negotiated deals and resolved complaints to enhance customer satisfaction.

• Developed relationships with new and existing clients to boost sales revenue.
• Provided detailed product information and promptly addressed customer inquiries.
• Utilized CRM software for tracking customer interactions and progress monitoring.
• Generated leads, set appointments, and conducted site visits to approach potential customers.

• Diagnosed structural damage by performing full vehicle teardowns from front to rear.
• Executed custom interior trim work to meet specific client requirements.
• Prepared and managed body supplies for various automotive projects.
• Applied general automotive and cosmetic skills to enhance bodywork quality.
• Operated machinery for labor-intensive collision repair tasks.

• Maintained organized and clean kitchen environment to ensure operational efficiency.
• Demonstrated patience and attentiveness towards customer needs.
• Adapted swiftly in high-pressure situations to resolve issues effectively.
• Communicated clearly with staff and customers to foster collaboration and understanding.

• Demonstrated commitment to continuous learning in communication and culinary skills.
• Provided exceptional customer service to create positive, memorable experiences.
• Familiar with both front and back of house operations, enhancing overall workflow efficiency.