Summary
Overview
Work History
Education
Skills
Timeline
Volunteer Experience
Accomplishments
Languages
Work Availability
Software
Work Preference
BusinessDevelopmentManager
Jesus Brito

Jesus Brito

Administrative Healthcare Professional
El Paso,TX

Summary

Experienced Office Management and Healthcare Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Seasoned professional with outstanding resourcefulness and creative problem-solving abilities. Versed in customer, employee and management communications with innate relationship and rapport cultivating strengths.

Overview

5
5
years of professional experience
3
3
Languages
4
4
years of post-secondary education

Work History

Assistant Office Manager

El Paso Center For Seizures And Epilepsy
El Paso, TX
06.2023 - Current

Pediatric Neurologist Clinic that specializes in seizures and epilepsy

  • Gained extensive experience submitting and resubmitting medical claims with/without modifiers to commercial insurances, all TX medicaid, and all NM medicaid.
  • Resolved claim processing delays and submitted over 200 prior authorizations for medications and services.
  • Utilized ERA payment information to identify trends and recommend process improvements.
  • Vast knowledge of ICD-10, ICD-9, and CPT codes.
  • Knowledge on providers and NPI's.
  • Active knowledge in HIPPA privacy and security guidelines.
  • Working knowledge in medical terminology.
  • Gained working knowledge of customer service because of having to schedule patients, take phone calls, referring patients, receiving faxes, and calling pharmacies to solve medication issues.
  • Proven track record of translating technical goals into actionable plans for patients.

Customer Service/Sales Lead

Minero Diesel Supply
El Paso, TX
11.2022 - 05.2023

Mining equipment provider

  • Gained extensive experience with customer service, because of having to solve issues daily to ensure customer satisfaction.
  • Established strong relationships with clients, leading to repeat business, positive feedback and increased sales by 10%.
  • Mentored junior staff members to improve their knowledge of company policies, products, and services.
  • Developed strategies for improving service quality, increasing overall customer satisfaction ratings.
  • Coordinated schedules, of over 10 daily shipments in order to optimize shipment from Mexico to be later sent to other parts of the world.
  • Resolved customer service issues using company processes and policies and provided updates to customers.

Founder

JBrito Digital Marketing
El Paso, TX
03.2019 - 08.2021
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Developed exceptional sales skills, driving significant growth through strategic customer acquisition, relationship building, and persuasive communication.
  • Drove product development from concept to launch, ensuring alignment with customer needs.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Established strong partnerships with key industry players for greater market presence.
  • Built funnel pages and marketing campaigns for multiple businesses, in order to increase the number of paying leads.
  • Developed strong adaptability skills, allowing me to excel in dynamic environments and work independently with minimal oversight, ensuring high-quality results even under changing circumstances.

Education

Biomedical Sciences -

University of Texas At El Paso
El Paso, TX
08.2021 - 05.2024

MBA - Business Administration

The University of Texas At El Paso
El Paso, TX
08.2024 - 12.2025

Skills

Technical skills- Very well versed in new and innovative technological advancements to multiple fields of work Such as EHR's, AI tools, ChatGPT, Microsoft Excel, Word, and Powerpoint

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Timeline

MBA - Business Administration

The University of Texas At El Paso
08.2024 - 12.2025

Assistant Office Manager

El Paso Center For Seizures And Epilepsy
06.2023 - Current

Customer Service/Sales Lead

Minero Diesel Supply
11.2022 - 05.2023

Biomedical Sciences -

University of Texas At El Paso
08.2021 - 05.2024

Founder

JBrito Digital Marketing
03.2019 - 08.2021

Volunteer Experience

For eight years, I have been an active member of Regnum Christi, a Catholic youth group deeply entrenched in community service and leadership development. Over the past four years, I have assumed a leadership role within the organization, steering initiatives aimed at supporting the underprivileged segments of the El Paso community. Our engagement extends beyond local borders as we annually venture to impoverished towns across Texas, offering aid ranging from household chores to spiritual guidance. Through this profound involvement, I have honed my leadership acumen, mastering the art of engaging and inspiring the younger generation. This experience has not only enriched my personal growth but also fortified my capacity to effect positive change within diverse communities.

Accomplishments

One of the projects that I spearheaded during the entirety of my employment was a project aimed at improving the efficiency of the clinic. This project consisted dissecting income data to identify areas of enhancement. This involved meticulous financial analysis and strategic insight in order to develop recommendations to optimize operations.

Testimonial from one of my clients from JBrito Marketing:

"I worked with Jesus and he helped me construct Facebook advertisements funnels for my cleaning and mortgage business separately. I was truly grateful working with Jesus as he is very efficient, and was totally impressed with the funnel pages he built for my campaigns. Although we are from different parts of the world (Malaysia vs American timezone), it was really easy to communicate with Jesus as he would always "accommodate to my timing and continuously checked for updates on the progress of the ads. He also offered to run my ads on LinkedIn which was very initiative of him and he handled the ads on the LinkedIn platform. Jesus is really helpful and has a great work ethic! I would totally recommend him if you are looking for someone reliable and resourceful to create, run and manage your ads!"

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Portuguese
Upper intermediate (B2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Excel

Microsoft Word

Microsoft Powerpoint

Charm EHR

ChatGPT

Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

On-SiteRemoteHybrid
Jesus BritoAdministrative Healthcare Professional