Jesus Brito
Bronx,NY
Summary
Vigilant Security Officer known for high productivity and efficient task completion. Specialize in surveillance, executive protection and emergency response coordination. Excel in communication, teamwork, and adaptability, ensuring swift decision-making and effective problem-solving in critical situations. Committed to maintaining safety and security with focus on integrity and professionalism.
Overview
6
6
years of professional experience
Work History
Security Officer
Madison Square Garden, MSG
New York, New York
03.2022 - Current
- Investigated all reported incidents of theft or vandalism on premises.
- Conducted regular security patrols of the facility grounds and perimeter areas.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Assisted with crowd control during large events held at the facility.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- moving and set up X-ray machine.
- Barrier booth operator.
Assistant Manager
Domino's Pizza
Bronx, NY
09.2020 - 05.2022
- Communicated regularly with customers to gain insights into their needs.
- Maintained up-to-date knowledge of company products and services.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Checked dough consistency throughout baking process to ensure quality results.
- Maintained clean and organized work area at all times.
- Verified identity documents when required for certain types of transactions.
CSR
Family Dollar
Bronx, New York
07.2019 - 09.2020
- Gathered feedback from customers regarding products and services.
- Provided customer service support to customers.
- Researched required information using available resources.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Provided assistance packing out products during delivery’s day
Education
High School Diploma -
Exploration Academy
Bronx, New York08-2018
Skills
- Customers service
- Good communication
- Perimeters patrol
- X-ray operator
- Visitor tracking
- Electronic surveillance
- Stationary surveillance
- Personnel screening
- Security guard license
- Alarm monitoring
- Crisis intervention training
- General security
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Security Officer
Madison Square Garden, MSG
03.2022 - Current
Assistant Manager
Domino's Pizza
09.2020 - 05.2022
CSR
Family Dollar
07.2019 - 09.2020
High School Diploma -
Exploration Academy