JESUS BUENROSTRO
San Antonio,US
Summary
Well-qualified Language Analyst bringing +5 years of experience working in diverse environments. Detail-oriented and driven with excellent analytical, communication and organizational abilities. Background as Intelligence Analyst for US Navy, 8 years of experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Spanish Teacher
Northside ISD
05.2023 - Current
- Used written exercises to test and develop reading and writing foreign languages.
- Boosted student engagement with interactive activities that incorporated authentic materials from Spanish-speaking countries.
- Enhanced cultural awareness in students by incorporating Spanish customs, traditions, and history into lessons.
- Contributed to curriculum development, ensuring alignment with state standards and incorporation of best practices in foreign language instruction.
- Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
- Conducted foreign language exams to determine fluency and comprehension.
Customer Success Manager
The Anchor Agency, LLC
04.2021 - 05.2023
- Performed a wide range of tasks to ensure customer satisfaction.
- Answered customer requests with friendly, knowledgeable service and support.
- Drove customer escalations to resolution by engaging directly with customers.
- Provided friendly, knowledgeable service and support in response to customer requests.
- Prepared cost estimates by studying customer documents and consulting with project managers.
- Oversaw training and mentoring of new team members in order to increase productivity, accuracy, and customer service.
- Recommended product changes, improvements, or deletions based on customer feedback.
- Gained customer acceptance by demonstrating cost savings and operational improvements.
Intelligence Analyst
US Navy
11.2018 - 04.2021
- Supported decision-makers by providing timely, accurate, and relevant assessments of emerging threats.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Used new and advanced tools and techniques to address complex challenges in the intelligence cycle, with a focus on big data analytics and data visualization.
- Gathered key information for national strategic and tactical decision-makers by analyzing, translating, and transcribing intelligence materials into English.
- Received training in combat, life-saving techniques, and physical examinations.
- Gained insight into the intentions of intelligence targets by combining data from various sources.
- Conducted intelligence target research in order to better understand the relationship between geopolitical and US Navy mission objectives.
- Served as a mentor to young sailors in order to align performance with core Navy values and encourage personal and professional growth.
- Combed through files, records, and other documents in order to gather key data that would help me respond to development requests.
- Was in charge of gathering, reviewing, and disseminating intelligence information obtained from human, electronic, and counter-intelligence sources.
- Collaborated with the National Security Agency (NSA) and other security analysts to conduct intelligence research and report findings to the appropriate personnel.
- Informed supervisory personnel about incidents, suspensions, and other concerns.
- Gathered, reviewed, and processed intelligence information for senior personnel.
- Developed practical intelligence products to aid field operations.
- Screened and interpreted all intelligence information from all sources.
- Gathered information on the enemy's strengths, troop movements, and group activities.
- Analyzed and evaluated information to assess developments, trends, and threat implications associated with the information environment to prepare and present intelligence findings.
- Prepared briefings and intelligence presentations for Flag Offices.
- Assessed terrain and took notes on topography.
- Contributed to doctrine and policy of intelligence operations.
- Logged and filed classified documents within SCIF.
- Investigated and resolved issues with data flow integrity into classified databases.
- Maps and map overlays were used to determine elevation and grid azimuths.
- Compiled intelligence reports based on multiple sources.
Intelligence Analyst
US Navy
08.2017 - 11.2018
- Supported decision-makers by providing timely, accurate, and relevant assessments of emerging threats.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Used new and advanced tools and techniques to address complex challenges in the intelligence cycle, with a focus on big data analytics and data visualization.
- Gathered key information for national strategic and tactical decision-makers by analyzing, translating, and transcribing intelligence materials into English.
- Received training in combat, life-saving techniques, and physical examinations.
- Gained insight into the intentions of intelligence targets by combining data from various sources.
- Conducted intelligence target research in order to better understand the relationship between geopolitical and US Navy mission objectives.
- Served as a mentor to young sailors in order to align performance with core Navy values and encourage personal and professional growth.
- Combed through files, records, and other documents in order to gather key data that would help me respond to development requests.
- Was in charge of gathering, reviewing, and disseminating intelligence information obtained from human, electronic, and counter-intelligence sources.
- Collaborated with the National Security Agency (NSA) and other security analysts to conduct intelligence research and report findings to the appropriate personnel.
- Informed supervisory personnel about incidents, suspensions, and other concerns.
- Gathered, reviewed, and processed intelligence information for senior personnel.
- Developed practical intelligence products to aid field operations.
- Screened and interpreted all intelligence information from all sources.
- Gathered information on the enemy's strengths, troop movements, and group activities.
- Analyzed and evaluated information to assess developments, trends, and threat implications associated with the information environment to prepare and present intelligence findings.
- Prepared briefings and intelligence presentations for Flag Offices.
- Assessed the terrain and took notes on the topography.
- Contributed to the doctrine and policy of intelligence operations.
- Logged and filed classified documents within SCIF.
- Investigated and resolved issues with data flow integrity into classified databases.
- Maps and map overlays were used to determine elevation and grid azimuths.
- Compiled intelligence reports based on multiple sources.
- Acted as a liaison between the Watch floor and J2, informing officers of developing situations that could jeopardize mission readiness and promoting enlisted personnel's well-being and morale.
- Maintained complete accountability during the redeployment of all sensitive items and communication equipment.
- Was recognized by CO, XO for delivering exceptional results, which led to increased authority over peers.
Intelligence Analyst
US Navy
05.2014 - 08.2017
- Supported decision-makers by providing timely, accurate, and relevant assessments of emerging threats.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Gathered key information for national strategic and tactical decision-makers by analyzing, translating, and transcribing intelligence materials into English.
- Received training in combat, life-saving techniques, and physical examinations.
- Gained insight into the intentions of intelligence targets by combining data from various sources.
- Conducted intelligence target research in order to better understand the relationship between geopolitical and US Navy mission objectives.
- Served as mentor to young sailors in order to align performance with core Navy values and encourage personal and professional growth.
- Combed through files, records, and other documents in order to gather key data that would help me respond to development requests.
- Was in charge of gathering, reviewing, and disseminating intelligence information obtained from human, electronic, and counter-intelligence sources.
- Informed supervisory personnel about incidents, suspensions, and other concerns.
- Gathered, reviewed, and processed intelligence information for senior personnel.
- Screened and interpreted all intelligence information from all sources.
- Gathered information on the enemy's strengths, troop movements, and group activities.
- Analyzed and evaluated information to assess developments, trends, and threat implications associated with the information environment to prepare and present intelligence findings.
- Prepared briefings and intelligence presentations for Flag Offices.
- Assessed terrain and took notes on topography.
- Contributed to doctrine and policy of intelligence operations.
- Logged and filed classified documents within SCIF.
- Investigated and resolved issues with data flow integrity into classified databases.
- Maps and map overlays were used to determine elevation and grid azimuths.
- Compiled intelligence reports based on multiple sources.
Navy Recruit
US Navy
04.2013 - 05.2014
- Used new and advanced tools and techniques to address complex challenges in the intelligence cycle, with a focus on big data analytics and data visualization.
- Received training in combat, life-saving techniques, and physical examinations.
- Gained insight into the intentions of intelligence targets by combining data from various sources.
- Conducted intelligence target research in order to better understand the relationship between geopolitical and US Navy mission objectives.
- Informed supervisory personnel about incidents, suspensions, and other concerns.
- Gathered, reviewed, and processed intelligence information for senior personnel.
- Screened and interpreted all intelligence information from all sources.
- Gathered information on the enemy's strengths, troop movements, and group activities.
- Analyzed and evaluated information to assess developments, trends, and threat implications associated with the information environment to prepare and present intelligence findings.
- Contributed to the doctrine and policy of intelligence operations.
- Logged and filed classified documents within SCIF.
- Investigated and resolved issues with data flow integrity into classified databases.
- Compiled intelligence reports based on multiple sources.
- Was recognized by CO, XO for delivering exceptional results, which led to increased authority over peers.
Education
Bachelor of Arts - Spanish Translation and Interpreting
The University of Texas at San Antonio
San Antonio, TX01.2021
Skills
- Producing reports
- Verbal, interpersonal, and written communication
- Intelligence cycle
- Language Teaching
- Translation/Transcription
- Interpretation
- Critical Thinking
- Fluent (Speaking/Reading/Writing) in English/Spanish
- Intercultural mediation
- Cross-cultural communication
Certification
- Legal Interpreting
- Healthcare Interpreting
- Certified Spanish Teacher
Awards
- Earned the Navy Joint Service Achievement Medal in 2018.
- Earned the Navy Joint Meritorious Unit Award Medal in 2016.
- Awarded the Overseas Service Ribbon in 2018.
Languages
Spanish
Native or Bilingual
Timeline
Spanish Teacher
Northside ISD
05.2023 - Current
Customer Success Manager
The Anchor Agency, LLC
04.2021 - 05.2023
Intelligence Analyst
US Navy
11.2018 - 04.2021
Intelligence Analyst
US Navy
08.2017 - 11.2018
Intelligence Analyst
US Navy
05.2014 - 08.2017
Navy Recruit
US Navy
04.2013 - 05.2014
Bachelor of Arts - Spanish Translation and Interpreting
The University of Texas at San Antonio