Jesus Candelas
Miami Beach
Summary
Dynamic Credit Manager with a proven track record at East Miami Hotel & Four Seasons Hotel Miami, excelling in credit analysis and client relationship management. Enhanced operational efficiency through innovative training programs and streamlined processes, driving team performance and accountability. Adept at financial forecasting and problem-solving, consistently achieving favorable outcomes in challenging environments.
Overview
22
22
years of professional experience
Work History
Credit Manager
East Miami, Swire Hotels
Miami
01.2020 - 04.2025
- Cultivated cross-departmental relationships to expedite resolution of issues.
- Reviewed and processed new contracts, overseeing contracted deposit transactions.
- Trained account receivables clerks to improve operational efficiency.
- Monitored daily bank activities and posted wire transfers, ensuring timely delivery to Sales Manager and clients.
- Led credit department staff, fostering a culture of high performance and accountability.
- Supervised team members to enhance productivity and maintain quality standards.
- Streamlined processes for contract review and transaction oversight to optimize workflows.
- Implemented training programs to elevate staff competencies and drive performance.
Credit Manager
Four Seasons Hotel Miami
Miami
09.2003 - 11.2019
- Cultivated interdepartmental relationships to achieve favorable outcomes.
- Reviewed and processed new contracts, ensuring accuracy of deposit transactions.
- Monitored daily bank activities, posting wire transfers for timely delivery.
- Led credit department staff to establish high performance and accountability standards.
- Conducted periodic reviews of existing clients to adjust credit limits and terms as necessary.
- Developed and maintained relationships with external credit reporting agencies and financial institutions.
- Submitted delinquent accounts to collections department or outside resources.
- Investigated discrepancies between actual balances owed by customers versus amounts recorded in company's accounting system.
- Prepared monthly departmental reports summarizing the status of outstanding receivables.
Education
Associate of Science - Microbiology
Chicago State University
Chicago, IL06-1993
Some College (No Degree) - Applied Psychology
University of Illinois At Chicago
Chicago, ILSkills
- Credit analysis
- Contract management
- Financial forecasting
- Risk assessment
- Debt collection
- Microsoft Excel
- Client relationship management
- Problem solving
- Attention to detail
- Adaptability and flexibility
- Effective communication
- Problem-solving aptitude
- Opera
- HMS
- SUN
- Sales force
Accomplishments
- assisted in several hotel openings within the united states as well as overseas.
Languages
Spanish
Professional
Timeline
Credit Manager
East Miami, Swire Hotels
01.2020 - 04.2025
Credit Manager
Four Seasons Hotel Miami
09.2003 - 11.2019
Associate of Science - Microbiology
Chicago State University
Some College (No Degree) - Applied Psychology
University of Illinois At Chicago
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