Jesus Carrillo, Jr
Marksville,LA
Summary
Accomplished and energetic professional leader with a solid history of achievement in Finance and Loan Management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include managing accounts, problem solving, team work, and client development and relations.
Overview
17
17
years of professional experience
Work History
Shift Supervisor
Mobiloans LLC
08.2022 - Current
- Trained new employees and delegated daily tasks to enhance operational efficiency.
- Resolved customer questions and concerns, ensuring high levels of satisfaction.
- Addressed customer complaints with thoughtful solutions to foster loyalty.
- Enforced company policies among employees to maintain compliance.
- Managed resources and staff allocation during peak hours for smooth operations.
- Provided ongoing support and problem-solving guidance to employees facing challenges.
- Facilitated effective communication between employees and upper management, bridging gaps.
- Conducted quarterly performance reviews, delivering constructive feedback for improvement.
Paralegal
Neblett Beard & Arsenault
06.2016 - 02.2020
- Assisting with the preparation, filing, and service of pleadings
- Acting as a liaison among all parties including court or other neutrals for the scheduling and sharing information
- Organizing and managing documents, including the creation of spreadsheets and retrieval of medical records
- Coordinating the collection, review and production of documents and responding to discovery requests
- Assisting with trial preparations including the assembly of exhibits
- Compiling information and preparing statistics, charts, graphs and other summaries to detail findings
- Full-Time
Branch Manager
Tower Loan
01.2015 - 06.2016
- Establish and maintain client relationships with individual or business customers and provide assistance with problems these customers may encounter.
- Examine, evaluate, or process loan applications.
- Network within communities to find and attract new business.
- Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.
- Recruit staff members and oversee training employee programs.
- Analyze and submit delinquent accounts to attorneys/outside counsel or outside debt collection agencies.
- Full-Time
Crew Member
Taco Bell
07.2010 - 04.2014
- Maintain sanitation, health, and safety standards in work areas.
- Clean food preparation areas, cooking surfaces, and utensils.
- Verify that prepared food meets requirements for quality and quantity.
- Operate sales interface system for processing payments.
- Read food orders slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
- Measure ingredients required for specific food items being prepared.
- Clean, stock, and restock workstations and display cases.
- Wash, cut, and prepare foods designated for cooking.
- Serve orders to customers at windows, counters, or tables.
- Part-Time
Lead Fry Cook
Fresh Catch Bistreaux
06.2008 - 09.2008
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Season and cook food according to recipes or personal judgment and experience.
- Portion, arrange, and garnish food, and serve food to waiters or patrons.
- Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption.
- Substitute for or assist other cooks during emergencies or rush periods.
- Part-Time
Education
Bachelor's Degree - Public Administration, Pre-Engineering
Louisiana College
Pineville, LA01.2013
High School - undefined
Marksville High School
Marksville, LA01.2008
Skills
- Customer and Personal Service
- Clerical and Computer
- Public Speaking
- Account Monitoring
- Time Management
- Loan Processing
- Refinancing Loans
- Team Player
- Active Listening and Follow Instructions
- Judgment and Decision Making
- Sales and Marketing
Timeline
Shift Supervisor
Mobiloans LLC
08.2022 - Current
Paralegal
Neblett Beard & Arsenault
06.2016 - 02.2020
Branch Manager
Tower Loan
01.2015 - 06.2016
Crew Member
Taco Bell
07.2010 - 04.2014
Lead Fry Cook
Fresh Catch Bistreaux
06.2008 - 09.2008
Bachelor's Degree - Public Administration, Pre-Engineering
Louisiana College
High School - undefined
Marksville High School