JESUS CASILLAS
Reno,NV
Summary
Senior supply chain and distribution leader with 21+ years of experience overseeing high-volume operations. Achieved $2.4M in cost savings and enhanced safety performance (TRIR 1.9). Expertise in workforce development, risk management, and operational execution, known for empowering teams to drive sustainable improvements.
Overview
20
20
years of professional experience
2004
2004
years of post-secondary education
Work History
Director of Fish Operations
PetSmart
Reno, NV
09.2023 - 05.2025
- Lead enterprise-wide strategy and execution for highly regulated live-product operations.
- Delivered $2.4M in FY2024 cost savings through waste reduction and system reliability improvements.
- Led modernization of life-support infrastructure across five fish distribution centers.
- Implemented preventive health protocols for sensitive, wild-caught fish.
- Eliminated high-risk recirculatory systems to reduce biological and maintenance risk.
- Directed remediation of critical infrastructure failures.
- Developed and coached senior leaders, strengthening succession readiness.
- Supply Chain & Distribution Operations
General Manager – Distribution Center
PetSmart
Reno, NV
02.2022 - 09.2023
- Held operational accountability for 860K sq. ft. distribution center with 400 associates across three shifts.
- Led approximately 3 million units shipped weekly.
- Achieved a 1.9 TRIR through safety-first leadership.
- Directed salaried leadership teams in operations, inventory management, and maintenance to optimize performance.
- Supply Chain & Distribution Operations
Assistant General Manager
PetSmart
Reno, NV
05.2015 - 02.2022
- Supported full-site distribution center operations.
- Supported 2018 implementation of WM and LM systems to improve labor planning and productivity.
- Standardized leadership routines to improve execution discipline.
- Championed inclusive culture through associate-led culture groups.
- Supply Chain & Distribution Operations
Operations Manager
PetSmart
Phoenix, AZ
12.2010 - 05.2015
- Managed inbound, outbound, and inventory operations.
- Led supervisors and frontline leaders.
- Drove continuous improvement initiatives.
- Supply Chain & Distribution Operations
Performance Analyst
PetSmart
Phoenix, AZ
03.2010 - 12.2010
- Analyzed operational and labor performance metrics.
- Maintained site-level financials and reporting.
- Partnered with senior leadership to develop and manage the annual operating budget.
- Supply Chain & Distribution Operations
Operations Supervisor
PetSmart
Phoenix, AZ
01.2005 - 03.2010
- Supervised hourly associates across core distribution center functions.
- Built foundational experience in safety, labor management, and execution.
- Supply Chain & Distribution Operations
Education
Associate of Arts - Business Administration And Management
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ 09.2008 - 06.2011
Hayward High School
Hayward, CASkills
- CORE LEADERSHIP & OPERATIONS EXPERTISE
- Distribution Center General Management
- Multi-Shift, High-Volume Operations
- Safety Leadership & OSHA Compliance
- Labor Planning & Workforce Optimization
- P&L Ownership & Cost Control
- Continuous Improvement & Standardization
- Leader Development & Succession Planning
- Change & Risk Management
- Cross-Functional Supply Chain Leadership
- Diversity, Equity & Inclusion Leadership
Core Leadership Operations Expertise
- Distribution Center General Management
- Multi-Shift, High-Volume Operations
- Safety Leadership & OSHA Compliance
- Labor Planning & Workforce Optimization
- P&L Ownership & Cost Control
- Continuous Improvement & Standard Work
- Leader Development & Succession Planning
- Change & Risk Management
- Cross-Functional Supply Chain Leadership
- Diversity, Equity & Inclusion Leadership
Timeline
Director of Fish Operations
PetSmart
09.2023 - 05.2025
General Manager – Distribution Center
PetSmart
02.2022 - 09.2023
Assistant General Manager
PetSmart
05.2015 - 02.2022
Operations Manager
PetSmart
12.2010 - 05.2015
Performance Analyst
PetSmart
03.2010 - 12.2010
Associate of Arts - Business Administration And Management
Maricopa Community Colleges, Estrella Mountain Community College
09.2008 - 06.2011
Operations Supervisor
PetSmart
01.2005 - 03.2010
Hayward High School