Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

JESUS CORONEL

Vancouver,WA

Summary

Motivational Leader and organizational problem-solver With Advance supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

3
3
years of professional experience

Work History

Shift Lead

Dutch Bros
Vancouver, WA
06.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.

Store Manager

Journeys Shoes
Vancouver, WA
10.2019 - 06.2021
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed over 30 customer calls per day

Education

High School Diploma -

Evergreen High School
Vancouver, WA
06.2020

Skills

  • Demand Fulfillment
  • Customer Loyalty
  • Corrective Actions
  • General Housekeeping
  • Employee Coaching and Motivation
  • Guest Satisfaction
  • Customer Care
  • Team Member Motivation

Additional Information

-Cpr Certified


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Lead

Dutch Bros
06.2021 - Current

Store Manager

Journeys Shoes
10.2019 - 06.2021

High School Diploma -

Evergreen High School

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JESUS CORONEL