Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Bartender

Jesus Cuautle

North Las Vegas,NV

Summary

Engaging Marketing Coordinator drives customer development and retention through planning and executing promotions and VIP events, tournaments and other special functions. Promotes enjoyable and satisfying experience in professional environment by building relationships and developing loyalty with casino guests. Leverages highly effective verbal, written, telemarketing and communication skills to promote excellent guest service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Casino Host

Boyd Gaming - Aliante Casino + Hotel + Spa
03.2022 - Current
  • Increased player loyalty by developing personalized relationships and providing exceptional guest service.
  • Maximized casino revenue by monitoring player gaming activities and identifying potential high-value players.
  • Coordinated exclusive events and promotions for loyal patrons, ensuring a memorable and enjoyable experience.
  • Assisted in resolving guest disputes professionally, ensuring timely resolution and preserving customer satisfaction levels.

Fine Dining Server

Boyd Gaming - Bistro 57
05.2020 - 03.2022
  • Increased table turnover rate through efficient order taking and timely delivery of dishes.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
  • Assisted in maintaining inventory levels, ensuring adequate stock for optimal restaurant operations.

Server

Denny’s
02.2018 - 03.2022
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Busser

Lumberjacks Restaurant
06.2015 - 06.2017
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.

Education

Bachelor of Science - Finance

WESTERNS GOVERNORS UNIVERSITY
Millcreek, UT
12.2027

Skills

  • Organization
  • Marketing
  • Computer literacy
  • Adaptability
  • Problem-solving
  • Team leadership
  • Exceptional Communication
  • Financial Acumen
  • Strong interpersonal skills
  • Event planning experience
  • Detail Oriented
  • Guest Relations

Certification

  • Salesforce
  • TAM Card
  • Food Handler
  • Sheriff Card

Languages

Spanish
Native or Bilingual

Timeline

Casino Host

Boyd Gaming - Aliante Casino + Hotel + Spa
03.2022 - Current

Fine Dining Server

Boyd Gaming - Bistro 57
05.2020 - 03.2022

Server

Denny’s
02.2018 - 03.2022

Busser

Lumberjacks Restaurant
06.2015 - 06.2017

Bachelor of Science - Finance

WESTERNS GOVERNORS UNIVERSITY

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Jesus Cuautle