Jesus Delgado
Phoenix
Summary
Dynamic warehouse professional with extensive experience at Phoenix Manufacturing Inc., excelling in customer service and leadership. Proficient in JDE Edwards and certified in forklift operation, I effectively coordinate shipments and train new hires, ensuring efficient operations and high-quality service delivery. Recognized for resolving customer disputes with expertise and professionalism.
Overview
14
14
years of professional experience
Work History
Warehouse Forklift Driver
DSV Solutions
Phoenix
07.2023 - Current
- Operate a forklift to load and unload trucks, manage outgoing shipments, and ensure timely and accurate order fulfillment from the warehouse.
Lead and Forklift Shipping Operator
Phoenix Manufacturing Inc.
09.2011 - 06.2021
- I worked for Phoenix Manufacturing Inc coordinating shop orders with customers by contacting them to set up delivery and carriers to carry out the delivery. I use the phone a lot to complete these calls and have excellent customer service skills. I also drive the forklift loading trucks when orders are ready to be shipped out in the warehouse. As a lead, I help assist operators in getting and setting up in productions aids and materials to be processed. I make sure we are fully staffed and help find appropriate help when we are short staffed. I also help train new hires into our department.
Education
High School Diploma -
South Mountain High School
01.2008
Skills
- Proficient in Microsoft Office Suite: Outlook, excel, word and PowerPoint
- Proficient in JDE Edwards Software and RF Scan Guns
- Expert in multiline phone use
- Expert in data entry
- Expert in customer service and handling customer complaints/dispute resolution
- Leadership skills
- Ability to type 55 wpm
- 1st Aid/CPR Certified
- Certified Forklift Operator
- Warehouse experience
Timeline
Warehouse Forklift Driver
DSV Solutions
07.2023 - Current
Lead and Forklift Shipping Operator
Phoenix Manufacturing Inc.
09.2011 - 06.2021
High School Diploma -
South Mountain High School
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