Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesus Ferrer

Kenner,LA

Summary

Customer-focused and technically skilled professional with experience in troubleshooting issues, providing real-time support, and training team members. Adept at managing data, analyzing problems, and delivering solutions efficiently. Strong communicator with a proven ability to collaborate across teams and meet user needs

Overview

7
7
years of professional experience

Work History

Associate PV Designer

Posigen Solar
03.2023 - 08.2025
  • Provided technical training to sales and operational teams on solar design and code compliance, improving cross-departmental understanding and accelerating project timelines.
  • Oversaw end-to-end project workflows, coordinating across departments to ensure task completion, information accuracy, and alignment with project requirements.
  • Designed spreadsheets to track cycle times and flag project issues, improving accuracy and speeding up issue resolution.
  • Led training sessions for new employees on software tools, data tracking processes, and solar/electrical code standards, fostering knowledge retention and compliance.

PV Design Specialist

Posigen Solar
07.2020 - 03.2023
  • Collaborated with sales representatives to develop code-compliant solar designs tailored to customer requirements, improving proposal accuracy and customer satisfaction.
  • Acted as a key point of contact for install teams, providing fast and clear technical support during solar installations to prevent delays and errors.
  • Maintained documentation and records of designs, revisions, and approvals for compliance and quality control.

Delivery Driver

Jimmy John's Gourmet Subs
05.2018 - 05.2020
  • Provided excellent customer service by communicating clearly with clients during deliveries, addressing concerns, and ensuring a positive experience.
  • Ensured timely, accurate deliveries while upholding company standards for professionalism and customer interaction.
  • Trained and mentored new hires on store operations, delivery procedures, and best practices for efficiency.

Education

High School -

Bonnabel Magnet Academy
05.2015

Skills

  • Data entry, tracking, and reporting
  • Project coordination and management
  • Excel & spreadsheet management
  • Proficient in Microsoft Office & Google Workspace
  • Technical troubleshooting & problem-solving
  • Proficiency with Windows and MacOS
  • Customer support & client communication
  • Solar Design, NEC Knowledge, and NABCEP PV Associate Certified

Languages

English
Spanish

Timeline

Associate PV Designer

Posigen Solar
03.2023 - 08.2025

PV Design Specialist

Posigen Solar
07.2020 - 03.2023

Delivery Driver

Jimmy John's Gourmet Subs
05.2018 - 05.2020

High School -

Bonnabel Magnet Academy

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