Jesus Frias
San Diego,CA
Summary
Adept Lead Technician with a proven track record at American Tire Depot, Evans tire excelling in diagnostic testing and enhancing customer satisfaction through effective communication. Known for outstanding productivity and commitment to safety compliance, my expertise spans electrical systems to modified suspension adjustments, driving operational excellence and service quality.
Overview
13
13
years of professional experience
Work History
Lead Technician
Evans Tire
08.2022 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Monitored and enforced safety measures to mitigate hazards.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Diagnosing electrical, mechanical and collision repairs in a timely and accurate manner.
Lead Technician
American Tire Depot
05.2019 - 08.2022
- Record of being highly productive
- Performed a wide range of diagnostics, troubleshooting and repairs.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
Lead Technician
Express Tire
08.2011 - 05.2018
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Performed troubleshooting and diagnosis on malfunctioning components.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication.
- Tested components and systems to evaluate performance and identify concerns.
- Diagnosed and repaired problems with electrical and mechanical systems.
Education
High School Diploma -
Sweetwater Highschool
National City, CA08.2011
Skills
- Diagnostic testing
- Testing and repair
- Safety compliance
- System maintenance
- Mechanical troubleshooting
- Electrical systems
- Collision diagnostic and repairs
- Oem/Performance alignments
- Data analysis
- Maintenance and repairs
- Modified suspension lifts
- Modified suspension drops
- Proficient at complete vehicle inspections
Languages
Spanish
Native or Bilingual
Timeline
Lead Technician
Evans Tire
08.2022 - Current
Lead Technician
American Tire Depot
05.2019 - 08.2022
Lead Technician
Express Tire
08.2011 - 05.2018
High School Diploma -
Sweetwater Highschool
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