Jesus Fuentes
Baytown
Summary
Drove innovation and strengthened security protocols through a strong background in cybersecurity and criminal justice, focusing on continuous improvement and team development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Unloader/Desk clerk
Walmart DC Baytown
Baytown, TX
01.2018 - Current
- Oversee daily receiving operations, assign unloading tasks, and maintain accurate Excel records.
- Track roster and trailer movements, ensuring efficient workflow and timely updates.
- Train team members on equipment and cross-departmental procedures, enhancing overall productivity.
- Achieved measurable improvements in operational efficiency through effective task allocation.
Residential Technician
Comcast, Xfinity
Galveston, TX
01.2025 - 11.2025
- Installed and maintained residential systems, ensuring efficient operation and compliance with safety standards.
- Diagnosed technical issues and provided effective solutions to enhance service reliability.
- Collaborated with team members to streamline repair processes and improve turnaround times.
- Conducted regular inspections of equipment to identify maintenance needs and prevent failures.
- Implemented best practices for troubleshooting, resulting in reduced service time and increased customer satisfaction.
Sales/ Lead
Sears Holdings Baytown
Baytown, TX
01.2012 - 01.2017
- Led sales in electronics, hardware, and lawn & garden, achieving top sales in the department.
- Assisted MPU backroom operations, ensuring efficient inventory management and order fulfillment.
- Trained and mentored new associates, improving team performance and customer satisfaction.
- Implemented strategies to enhance product displays, driving increased customer engagement.
- Resolved customer issues promptly, maintaining high levels of customer service and loyalty.
Dock Worker
UPS Freight
Houston
01.2015 - 01.2016
- Operated forklifts to efficiently load and unload large freight, ensuring timely dock operations.
- Enhanced workflow by reducing loading/unloading times, contributing to overall operational efficiency.
- Collaborated with team members to maintain a safe and organized dock environment.
- Utilized strong attention to detail to prevent damage to goods during handling.
- Improved freight handling processes, resulting in measurable increases in productivity.
Education
Associates - Criminal Justice
Lee college
BaytownHigh School Degree - undefined
Robert E Lee
BaytownBachelors - Cybersecurity
Southern New Hampshire University
11.2024
Cybersecurity bootcamp
HackBright Academy
08.2024
Skills
- Coordinated freight activities, including scheduling and tracking shipments to enhance supply chain efficiency
- Achieved seamless loading and unloading operations, resulting in improved supply chain efficiency Enhanced team productivity through effective coordination of material handling Streamlined processes to minimize delays and maximize throughput
- Managed the receipt, storage, and distribution of materials to maintain optimal supply chain functionality
- Achieved seamless material movement by expertly operating forklift in high-demand environments Enhanced operational efficiency through proactive collaboration with team members Contributed to improved safety standards by adhering to best practices in equipment handling
- Achieved timely material transport through proficient use of pallet jack Improved workflow by collaborating with team on loading and unloading strategies Enhanced equipment reliability through proactive maintenance efforts
- Executed daily warehouse tasks, including receiving, organizing, and shipping products to ensure timely delivery
- Employed Microsoft Word to produce high-quality written materials, ensuring adherence to formatting standards
- Directed daily activities and provided guidance to maintain high standards of supervision
- Achieved streamlined packaging processes that improved product delivery times Enhanced packaging quality, resulting in reduced returns Fostered teamwork to elevate overall packaging performance
- Navigated routes to deliver goods and services while adhering to safety regulations
- Achieved improved inventory accuracy through diligent tracking and management Enhanced operational workflows by optimizing stock organization Drove initiatives that minimized stock shortages and excess inventory
- Achieved enhanced security posture through proactive risk assessments and mitigation strategies\nFacilitated security training that increased employee awareness and compliance\nImplemented security protocols that reduced incidents of breaches and vulnerabilities
- Achieved timely delivery of goods through effective logistics management Improved operational efficiency by implementing streamlined processes Enhanced inventory accuracy, resulting in reduced stock discrepancies
- Coordinated and monitored case management initiatives, focusing on client needs and resource allocation
- Achieved improved profit margins through effective pricing strategy implementation Delivered comprehensive market analysis to inform pricing decisions Enhanced customer satisfaction by adjusting pricing based on market demand and feedback
- Achieved improved workflow efficiency by leveraging Microsoft Office applications for project documentation and communication Enhanced team collaboration through the effective organization of data and presentations Contributed to successful project outcomes by maintaining clear and accessible records
- Managed route planning and vehicle maintenance to optimize delivery efficiency
Websites
AWARDS
Honor roll Junior year of high school (2010), Baytown police citizen academy completion (Oct 2017), Two-time Walmart employee of the month (June 2019, 2021), Multiple honor roll and Dean's list SNHU (2022, 2023)
Links
Linkedin
Internships
- Cybersecurity Apprenticeship, Walmart, May 2024
- Infosec Apprenticeship through walmart.
- Put through a cybersecurity bootcamp.
- Getting help with obtaining certificates
- And mentorship.
Certification
CompTIA Security +
Timeline
Residential Technician
Comcast, Xfinity
01.2025 - 11.2025
Unloader/Desk clerk
Walmart DC Baytown
01.2018 - Current
Dock Worker
UPS Freight
01.2015 - 01.2016
Sales/ Lead
Sears Holdings Baytown
01.2012 - 01.2017
Associates - Criminal Justice
Lee college
High School Degree - undefined
Robert E Lee
Bachelors - Cybersecurity
Southern New Hampshire University
Cybersecurity bootcamp
HackBright Academy