Jason Gober
Kansas City,USA
Summary
Supported food service operations with 30 years of experience in front-line roles and as a route salesperson and vendor. Assisted in restaurant management and currently oversee property management. Committed to professional growth and eager to embrace new challenges. Developed websites for restaurants and independent businesses.
Overview
10
10
years of professional experience
Work History
Airport Shuttle Driver
Park N Go
Kansas City, MO
11.2024 - Current
- Safeguarded passenger safety and comfort during transport to and from airport terminals.
- Coordinated efficient shuttle schedules to minimize wait times for passengers.
- Assisted with luggage handling, ensuring timely loading and unloading for travelers.
- Monitored vehicle maintenance needs, proactively reporting issues for timely repairs.
- Trained new drivers on operational procedures and safety standards to ensure compliance.
Title Specialist
ACERTUS
Mission, KS
11.2023 - 11.2024
- Managed title transfer processes ensuring compliance with state regulations and company policies.
- Reviewed and analyzed title documents for accuracy, reducing errors in processing.
- Coordinated with clients and dealers to resolve title discrepancies efficiently.
- Developed training materials for new hires on title processing workflows and procedures.
Property Manager
StorageMart
Lee's Summit, MO
10.2021 - 10.2023
- On site manager for a self storage facility which includes renting and vacating storage units, customer service and sales, and light landscaping and maintenance.
Personal Shopper/Delivery Driver
Instacart
San Francisco, CA
11.2019 - 10.2022
- Shopped and filled grocery orders for customers then delivered orders to their homes.
Online Grocery Pickup
ALDI
Lee's Summit, MO
02.2021 - 10.2021
- Shopping for grocery orders for online pickup.
Server/Bartender Trainer
Corner Restaurant
Kansas City, MO
09.2019 - 03.2020
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
Server/Bartender/Trainer/Manager
Summit Grill and Bar
Lee's Summit, MO
03.2018 - 09.2019
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Promoted desserts, appetizers and specialty drinks.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Route Sales Representative
Bimbo Bakeries USA
Kansas City, MO
04.2016 - 03.2018
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Cross-sold additional products to customers depending upon merchandise needs.
- Supplied wide range of customers with key products in alignment with specified amounts and schedules.
- Identified prospective customers by using business directories and following leads from existing clients.
- Ensured all product displays met company specifications regarding placement, date codes and pricing.
- Consulted with customers to gain feedback and address concerns with products or services.
Route Sales Representative
Flowers Foods
Kansas City, MO
10.2015 - 04.2016
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Cross-sold additional products to customers depending upon merchandise needs.
- Identified prospective customers by using business directories and following leads from existing clients.
- Ensured all product displays met company specifications regarding placement, date codes and pricing.
- Consulted with customers to gain feedback and address concerns with products or services.
Education
High School Diploma - undefined
Raytown Sr. High School
Raytown, MO05.1989
Skills
- Achieved successful acquisition of a driver's license by completing comprehensive driving education Enhanced driving skills through dedicated practice and adherence to safety regulations Fostered a supportive learning environment for peers to improve their driving capabilities
- Achieved compliance with food safety regulations through diligent monitoring of handling procedures Enhanced team performance by providing guidance on effective food storage methods Improved overall food quality by promoting adherence to safe handling practices
- Achieved significant improvements in customer satisfaction through effective management of e-commerce support channels Enhanced product reach by implementing targeted marketing campaigns Drove increased sales by optimizing website navigation and user experience
- Managed route planning and vehicle maintenance to optimize delivery efficiency
- Managed table assignments and coordinated service flow to optimize dining efficiency
- Achieved high customer satisfaction ratings through attentive service and quality beverage offerings Increased repeat business by creating a welcoming atmosphere and personalized drink recommendations Streamlined bar processes to enhance service speed and efficiency
- Achieved improved profit margins through effective pricing strategy implementation Delivered comprehensive market analysis to inform pricing decisions Enhanced customer satisfaction by adjusting pricing based on market demand and feedback
- Oversaw cash handling processes, including receipt, disbursement, and reconciliation of funds
- Navigated routes to deliver goods and services while adhering to safety regulations
- Achieved seamless material movement by expertly operating forklift in high-demand environments Enhanced operational efficiency through proactive collaboration with team to streamline loading and unloading activities Contributed to improved safety standards by adhering to operational protocols
- Achieved timely deliveries by implementing effective route strategies Enhanced driving efficiency through meticulous planning and coordination Improved overall transportation effectiveness by optimizing travel routes
- Coordinated freight activities, including scheduling and tracking shipments, to enhance supply chain efficiency
- Analyzed market trends and consumer behavior to curate compelling merchandising assortments that align with brand objectives
- Achieved significant sales growth by implementing targeted marketing strategies Cultivated strong relationships with clients to enhance customer loyalty Streamlined sales processes to improve efficiency and customer satisfaction
- Achieved high customer satisfaction ratings through effective food service management Streamlined food preparation processes to reduce wait times and improve service efficiency Fostered a positive team environment that contributed to overall operational success
- Analyzed performance metrics to identify areas for improvement and optimize productivity
- Achieved seamless loading and unloading operations, resulting in improved supply chain efficiency Enhanced team productivity through effective coordination of material handling Streamlined processes to minimize delays and maximize throughput
- Achieved timely delivery of goods through effective box truck management Enhanced customer satisfaction by maintaining high standards of service during transportation Improved operational efficiency by streamlining loading and unloading procedures
- Conducted regular inspections and training sessions to promote food safety awareness among staff
- Implemented inventory control measures to track stock movements and minimize discrepancies
- Analyzed market trends and consumer behavior to inform effective marketing initiatives
- Achieved high customer satisfaction ratings through attentive service and product recommendations Increased store revenue by optimizing inventory management and merchandising techniques Fostered a positive team environment that encouraged collaboration and performance excellence
- Achieved seamless shipping and receiving operations through effective coordination of logistics activities Improved inventory accuracy by implementing systematic tracking of shipments Enhanced team performance by fostering collaboration and communication during shipping processes
- Achieved timely order fulfillment through effective product selection and organization Improved inventory accuracy by implementing systematic picking methods Enhanced team productivity by fostering a collaborative work atmosphere
- Achieved streamlined packaging processes that improved product delivery timelines Enhanced packaging quality, resulting in increased customer satisfaction Developed innovative solutions to packaging challenges, driving operational improvements
- Achieved seamless execution of heavy lifting projects through effective team collaboration Enhanced operational efficiency by implementing safety measures during lifting tasks Contributed to overall productivity by streamlining heavy lifting processes
- Achieved improved workflow efficiency by leveraging Microsoft Office applications for project documentation and communication Enhanced team collaboration through the effective organization of data and presentations Delivered high-quality reports that facilitated informed decision-making
- Implemented inventory control measures and staff training programs to optimize store performance
- Executed daily warehouse tasks, including receiving, organizing, and shipping products to ensure timely delivery
- Achieved significant improvements in supply chain performance through effective management of logistics operations Enhanced inventory turnover rates by implementing best practices in stock management Fostered collaboration among teams to ensure timely fulfillment of customer orders
- Achieved seamless document collaboration through effective use of Microsoft Word Enhanced team efficiency by implementing streamlined formatting techniques Improved user proficiency in document editing and formatting
- Oversaw food preparation activities, focusing on efficiency and quality control in meal production
- Oversaw computer operation tasks, including system monitoring and troubleshooting, to maintain optimal performance
- Managed route planning and vehicle maintenance to optimize delivery schedules
- Developed engaging curriculum and resources for effective English language learning
- Achieved high customer satisfaction ratings through effective problem resolution Enhanced service delivery by streamlining communication processes Fostered positive relationships with customers to drive repeat business
- Executed regular website maintenance tasks, including updates and troubleshooting, to maintain site integrity and reliability
- Designed and optimized responsive web layouts leveraging HTML5 standards for improved accessibility and performance
- Developed and maintained CSS code for various web projects, ensuring cross-browser compatibility and adherence to design standards
- Achieved streamlined data analysis through proficient use of Microsoft Excel Enhanced reporting capabilities by designing user-friendly spreadsheets Improved data organization, resulting in quicker access to critical information
- Managed scheduling, correspondence, and documentation to ensure seamless office functionality
- Achieved seamless communication and scheduling through proficient use of Microsoft Outlook Enhanced team efficiency by organizing and prioritizing email correspondence Improved meeting coordination, resulting in better alignment of project timelines
- Coordinated leasing, maintenance, and tenant communication to uphold property standards and maximize occupancy rates
- Achieved seamless office operations through proactive management of administrative functions Enhanced team performance by implementing effective scheduling and communication strategies Improved overall office efficiency by introducing innovative organizational practices
Assessments
- Inside sales — Proficient October 2021 Understanding and responding appropriately in sales scenarios, and performing common sales calculations Full results: Proficient
- Sales skills — Proficient October 2021 Influencing and negotiating with customers Full results: Proficient
- General manager (hospitality) — Proficient June 2020 Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
- Call center customer service — Proficient October 2021 Demonstrating customer service skills in a call center setting Full results: Proficient
- Written communication — Proficient October 2021 Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
- Outside sales — Proficient October 2021 Understanding and responding appropriately in sales scenarios, and performing common sales calculations Full results: Proficient
- Typing — Proficient October 2021 Transcribing text Full results: Proficient
- Customer focus & orientation — Proficient October 2021 Responding to customer situations with sensitivity Full results: Proficient
- Customer service — Proficient July 2020 Identifying and resolving common customer issues Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Airport Shuttle Driver
Park N Go
11.2024 - Current
Title Specialist
ACERTUS
11.2023 - 11.2024
Property Manager
StorageMart
10.2021 - 10.2023
Online Grocery Pickup
ALDI
02.2021 - 10.2021
Personal Shopper/Delivery Driver
Instacart
11.2019 - 10.2022
Server/Bartender Trainer
Corner Restaurant
09.2019 - 03.2020
Server/Bartender/Trainer/Manager
Summit Grill and Bar
03.2018 - 09.2019
Route Sales Representative
Bimbo Bakeries USA
04.2016 - 03.2018
Route Sales Representative
Flowers Foods
10.2015 - 04.2016
High School Diploma - undefined
Raytown Sr. High School