Jesus Gomez
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
37
37
years of professional experience
1
1
Certificate
Work History
Supervisor Customer Service/ Route Examiner
United States Postal Service, USPS
08.2010 - 05.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
City Letter Carrier
United States Postal Service, USPS
11.1987 - 08.2010
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Delivered packages and mail to business and people in local area.
- Planned and cased mail in sequence of delivery for designated route.
- Picked up outgoing mail from letter boxes and in person from customers.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
Federal Bureau Of Prison Guard
Medical Center For Federal Prisoners /La Tuna Fed
01.1986 - 11.1987
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Diesel Mechanic
John Deere
01.1983 - 11.1985
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs. Repair AC and hydraulic system.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Documented findings and actions taken.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Examined engines, transmissions and vehicle systems to diagnose issues. Rebuilt diesel engines and transmissions.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
Heavy Duty Equipment Operator /Enlisted Soldier
United States Army Corps Of Engineers
12.1978 - 12.1982
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated machining equipment safely with team of operators.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Assisted team in setting up and dismantling equipment and tools to use for construction.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
Education
High School Diploma -
Fabens High School
Fabens, TX05.1978
Skills
- Staff Management
- Data Analytics
- Schedule Development
- Process Improvement
- Operations Management
- Inventory Control
- Strategic Planning
- Business Development
- Project Management
Accomplishments
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
Certification
- [Area of certification] Training - [Timeframe]
- John Deere Certificate Diesel Mechanic - Hydraulic and AC repair. -
- Certificate Heavy Equipment Crane Operator US Army
- Certificate Federal Burea of Prisoner - Law and Criminal Justice- Aikido Self Defense- Glencoe, Ga.
- USPS Carrier Shop Steward 1989-2010
- USPS Certificate SW District Route Examiner - City Mail Count : Route Examiner. Rapid Response to Harassment Complaints. Fundamental of Time Keeping. Time Management and Scheduling Variance Programs.
-
Languages
Spanish
Native or Bilingual
Timeline
Supervisor Customer Service/ Route Examiner
United States Postal Service, USPS
08.2010 - 05.2016
City Letter Carrier
United States Postal Service, USPS
11.1987 - 08.2010
Federal Bureau Of Prison Guard
Medical Center For Federal Prisoners /La Tuna Fed
01.1986 - 11.1987
Diesel Mechanic
John Deere
01.1983 - 11.1985
Heavy Duty Equipment Operator /Enlisted Soldier
United States Army Corps Of Engineers
12.1978 - 12.1982
High School Diploma -
Fabens High School
Restore Classic Cars and Motorcycles
Classic car restoration. Rebuilt engine and transmission. Complete brake repair or replacement. Complete electrical replacement.
Motorcycle minor repairs , oil change, tire and brake replace and repair.
Restore Classic Cars and Motorcycles
Classic car restoration. Rebuilt engine and transmission. Complete brake repair or replacement. Complete electrical replacement.
Motorcycle minor repairs , oil change, tire and brake replace and repair.
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