Microsoft Word, Excel, Powerpoint, and Outlook
Jesus Gonzalez
Fullerton,CA
Summary
Hardworking employee enthusiastic about learning the management field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Delivery Driver
United Parcel Service, UPS
Anaheim, CA
11.2021 - 01.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Worked overnight shifts during peak periods to meet coverage needs.
- Delivered packages to customer doorsteps and business offices.
Driver Helper
United Parcel Service, UPS
Irvine, CA
12.2020 - 01.2021
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Prevented damage to packages and products by correctly securing loads.
- Lifted and carried packages weighing up to [Number] pounds.
Commercial Driver
AutoZone
Fullerton, CA
08.2019 - 12.2020
- Delivered wide range of packages in alignment with strict timeframes to local residents and businesses.
- Invoiced, collected monies due and settled accounts with shippers each day.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Completed orders and organized product deliveries to meet customer timetables.
IT Technician
Tekborn Inc.
Fullerton, CA
05.2016 - 02.2019
- Analyzed [Type] issues to identify troubleshooting methods needed for quick remediation.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Bus Boy
Rockin' Grill Cocina
Tustin, CA
04.2015 - 12.2015
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Skills
Logistics knowledge
Technical issue analysis
Sales trends
Upselling
Client Service
Software
Qualtrics Analytics
IBM SPSS Expertise
Shopify, Wix, and WordPress
Education
Bachelor of Arts - Business Administration (Entrepreneurship)
California State University - Fullerton
Fullerton, CA 08.2017 - 05.2020
Additional Information
Participated in 3 marketing internships while enrolled in the university.
Timeline
Delivery Driver
United Parcel Service, UPS
11.2021 - 01.2022
Driver Helper
United Parcel Service, UPS
12.2020 - 01.2021
Commercial Driver
AutoZone
08.2019 - 12.2020
Bachelor of Arts - Business Administration (Entrepreneurship)
California State University - Fullerton
08.2017 - 05.2020
IT Technician
Tekborn Inc.
05.2016 - 02.2019
Bus Boy
Rockin' Grill Cocina
04.2015 - 12.2015