Detail-oriented professional skilled in conducting thorough investigations and collaborating with law enforcement. Known for strong teamwork, adaptive learning, great communication, and strong leadership and teaching skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Asset Protection Investigator
Wal-Mart
Holdenville, OK
07.2024 - Current
Conducted thorough investigations into theft incidents, ensuring compliance with company policies and procedures.
Collaborated with law enforcement to resolve cases, enhancing community relations and improving safety protocols.
Analyzed surveillance footage to identify suspicious behavior, contributing to loss prevention strategies and risk management.
Mentored junior investigators, providing guidance on complex cases and enhancing team performance through knowledge transfer.
Reduced shrinkage rates by identifying areas of vulnerability within the organization and implementing targeted loss prevention strategies.
Mill Operator
Commercial Brick Corporation
Wewoka, OK
08.2020 - 07.2024
Monitored quality control measures, identifying and addressing deviations in product specifications.
Conducted regular equipment inspections, performing minor repairs to minimize downtime.
Trained new operators on safety protocols and operational procedures for machinery use.
Analyzed production data to identify trends, contributing to informed decision-making for process enhancements.
Assisted in the development of training materials for new hires, ensuring all employees were equipped with necessary knowledge and skills for success.
Waiter
Chuchin's Mexican Restaurant
Seminole, OK
12.2017 - 08.2020
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Resolved customer complaints promptly, maintaining high satisfaction levels.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Remained calm and poised when dealing with difficult customers or during busy shifts.