Summary
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Jesus Gonzáles-Moreno

West Allis

Summary

Dynamic customer service professional with experience at Summerfest Amphitheater, excelling in crowd management and enhancing guest experiences. Proven ability to enforce venue policies while delivering exceptional hospitality. Skilled in verbal communication and attention to detail, ensuring a safe and enjoyable environment for all attendees.

Work History

Usher/Customer Service

Summerfest Amphetheater
Milwaukee
06.2025 - Current
  • Greeted attendees and ensured smooth entry to Summerfest Amphitheater events.
  • Directed guests to seating areas, providing assistance as needed during events.
  • Monitored crowd behavior, addressing any issues to maintain a safe environment.
  • Provided information about event schedules and facility amenities to guests.
  • Enforced venue policies and procedures to enhance guest experience and safety.
  • Answered questions from guests about events, venues, times.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.

Education

High School Diploma -

Ronald Reagan IB High School
4965 S 20th St, Milwaukee, WI 53221
06-2027

Skills

  • Customer service
  • Attention to detail
  • Cleaning and sanitizing
  • Stress management
  • Hospitality service expertise
  • Verbal communication
  • Bilingual

Affiliations

  • Volunteer at church
  • Volunteer at school and retirement homes

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Usher/Customer Service

Summerfest Amphetheater
06.2025 - Current

High School Diploma -

Ronald Reagan IB High School
Jesus Gonzáles-Moreno
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