TIFFANY L. WOOLFORD
Baltimore,USA
Summary
Direct Support Professional with 11 years performance supporting mentally challenged populations. Interacts with the clients group homes or and adult care facilities. Administers medications and supports care plans and provides companionship to promote overall health. My position as a Community Health Worker is to educate the community about the Covid-19 and getting vaccinated. My role is to make referrals and research for resources that the client may need during an assignment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Team player and responsibilities to meet team goals. with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individuals assist with nursing treatments, support diagnostic procedures and provide companionship. Passionate about improving the well-being of others and providing compassionate treatment to the patient community. Experienced Nutrition Assistant with serving healthy meals in Hospital and Group Home settings Prepared youth rooms and care packages before arriving at the residence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Usher/Customer Service
The Lyric Opera
02.2024 - Current
- Assisted the disabled and patrons when there was a ticket issue with seating and needed to be accommodated
- Addressed any concerns or safety issues with the patrons any concerns they may have before or during a performance
- Assuring patrons tickets matched their seating before patrons were seated.
Respite Resident Assistance
Community Caregivers LLC.
01.2024 - Current
- Encourage youth in respite care to complete their goals and education they need before aging out Foster Care
- Observation 1:1 hourly notes on individuals that are required
- Assisting youth with their daily activities through the week
- Assist with doctor appointments when needed with the individual.
Clinical Nutrition Assistant
Johns Hopkins Hospital
11.2022 - 12.2023
- Trays passed to the patients
- To ensure the right person and right date of birth before receiving the food tray
- Patients that are in Isolation food trays are to be delivered to the nurses station
- Droplet rooms are to be draped in a gown and gloves upon entering patients room after the food tray is delivered, the gown and gloves will be taken off upon leaving the patient's room
- Hands will be sanitized after leaving the patient's room
- Tray Monitor system is used to monitor the receipt of what the patient ordered through an IPad you are assigned to while you are passing trays, once the tray has been delivered to the patient you will mark the receipt number on the Ipad off as being delivered
- Collaborated with healthcare professionals to provide optimal nutritional care for patients
- Planned nutritious meal options for individuals with various health needs and conditions
- Monitored patient progress, documenting changes in health status and nutritional status
- Monitored patient progress and documented nutritional information in patient charts and records.
Community Health Worker
Healthcare Access of Maryland
12.2020 - 03.2022
- Making phone calls to clients in need of Assistance on the BHC tracker list
- Making referrals for (Here to Help) for a client in need of a counselor
- Referrals on Food Boxes and Wellness Kits request
- Participated in different training sessions in my position
- Participated at the Mobile Sites, telling the community about the resources we can assist with
- Conducting assessments on client's information about the client and their needs went into eClinicalWorks
- Conduct 3 follow-ups with the clients before closing their case
- Resources were provided to the client in a phone text or email.
Direct Support Professional
Kris, Leigh Assisted Living
11.2019 - 06.2020
- Documented care plan changes and other relevant patient data and submitted to RN
- Administered medications and set up reminders for clients in alignment with medication administration records
- Supported level of care that enhanced patient health, safety, dignity, and contentment
- Delivered personal care and support aligned with individual support plans.
Direct Care Professional
Forward Visions
09.2017 - 04.2019
- Observed participants to identify regressive behaviors and coordinated effective responses
- Followed treatment plans to help clients develop social, recreational, and independent-living skills
- Kept medications organized and coordinated effective schedules to keep individuals on track with treatment protocols.
Direct Care
Unified Community Connections
02.2012 - 01.2017
- Kept medications organized and coordinated effective schedules to keep individuals on track with treatment protocols
- Followed treatment plans to help clients develop social, recreational, and independent-living skills
- Offered advanced support to individuals living with traumatic brain injuries, dementia, and Cerebral Palsy.
Education
Certification - Community Health Worker
Central Maryland Area of Health Education Center
05.2020
Certificate - Contact Tracing
Northern Senior High
02.2020
Microsoft-Office Certificate - Data Entry: Microsoft Office
The Community College of Baltimore County
08.2010
High School Diploma -
Northern Senior High
06.1995
Skills
- Infection control procedures
- Patient education
- Administer medication
- Assessment with clients
- Follow up with clients before closing client's cases
- Schedule Coordination
- Public outreach
- Teamwork and Collaboration
- Problem-Solving
- Good Telephone Etiquette
- Written Communication
- Working under pressure
- Hourly notes on the clients in the system
- Ticketing system
Certification
- Maryland State Certified Community Health Worker, 03/01/22
- Maryland State Certified Community Health Worker, 06/01/24
Accomplishments
Achieved recognition with an Applause award by completing work tasks with Accuracy and Efficiency.
Timeline
Usher/Customer Service
The Lyric Opera
02.2024 - Current
Respite Resident Assistance
Community Caregivers LLC.
01.2024 - Current
Clinical Nutrition Assistant
Johns Hopkins Hospital
11.2022 - 12.2023
Community Health Worker
Healthcare Access of Maryland
12.2020 - 03.2022
Direct Support Professional
Kris, Leigh Assisted Living
11.2019 - 06.2020
Direct Care Professional
Forward Visions
09.2017 - 04.2019
Direct Care
Unified Community Connections
02.2012 - 01.2017
Certification - Community Health Worker
Central Maryland Area of Health Education Center
Certificate - Contact Tracing
Northern Senior High
Microsoft-Office Certificate - Data Entry: Microsoft Office
The Community College of Baltimore County
High School Diploma -
Northern Senior High
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