JESUS GUERRERO
Rivian
San Jose,CA
1
Certification
13
years of professional experience
Detail-oriented Service Technician 1.5 years of experience in electric vehicle systems and over five years in automotive service and repair. Expertise in diagnosing and servicing drive units, high-voltage battery packs, and conventional engine systems. Proficient in troubleshooting, diagnostics, electrical testing, and ensuring safety compliance in customer-focused environments.
Work History
FIELD SERVICE TECHNICIAN III
1 Year 9 Months- Diagnosed and serviced electric vehicle drive unit systems, ensuring compliance with approved procedures and utilizing specialized test equipment to enhance system performance.
- Troubleshoot and repair high-voltage battery pack concerns in accordance with required safety controls, disablement, verification, and isolation procedures.
- Diagnose 12V electrical concerns involving power delivery, charging, communication, and related system faults.
- Perform high-voltage system diagnostics, identify root causes, and determine appropriate repair actions.
- Analyze diagnostic results, wiring information, alerts, and system symptoms to support accurate repairs.
- Documented service records detailing diagnostic findings and repair actions, facilitating accurate follow-up and improved service continuity.
- Collaborated with technicians, service advisors, and technical support teams to efficiently resolve complex vehicle concerns, enhancing overall service quality.
- Maintain a safety-first work environment when handling high-voltage components, electrical systems, and specialized tooling.
AUTOMOTIVE TECHNICIAN
5 Years 3 Months- Performed engine diagnosis and component replacement, including removal and verification of repairs, adhering to service procedures for optimal vehicle performance.
- Diagnosed operating concerns across cars and trucks using computerized diagnostic equipment, scanners, test analyzers, service manuals, and road tests.
- Inspected vehicles to assess damage, trace malfunctions, and validate customer-reported concerns, ensuring accurate fault isolation.
- Removed, replaced, adjusted, and verified vehicle components and assemblies, including transmissions, brake systems, suspension components, filters, and spark plugs.
- Interpreted trouble codes and diagnostic data to guide repair decisions and confirm vehicle operation after service.
- Performed precise repairs on braking, suspension, steering, transmission, and HVAC systems.
- Diagnosed complex electrical, engine, and drivability issues using manufacturer scan tools and test equipment.
- Maintained precise vehicle records and tracked parts and labor for customer billing, facilitating transparent communication and efficient service.
- Followed established safety procedures and handled hazardous materials in accordance with workplace requirements.
LOT ATTENDANT
4 Years 10 Months- Received and organized incoming vehicles, ensuring readiness by verifying charge status and operational functionality.
- Prepared vehicles by washing them and removing or installing vehicle stickers.
- Maintained clean, orderly lot and building areas, facilitating efficient daily vehicle movement and supporting dealership operations.
Education
HIGH SCHOOL DIPLOMA
Skills
Drive Unit Diagnostics
High-Voltage System Diagnostics
Electric Drive Unit R&R
Computerized Diagnostic Testing
Wiring and Circuit Analysis
Root-Cause Analysis
Diagnostics: Electrical Testing
Engine Diagnostics & Repair
Mechanical Troubleshooting
12V systems
High-voltage systems
Electric Powertrain Systems
Engine repair
Attention to detail
Electrical failure repairs
Engine rebuilds
Drivetrain repair
Wheel alignments
EV Component Troubleshooting
Customer-Focused Service
High-Voltage Systems
Electrical diagnostics
Engine Systems
Certification
Rivian HV training, Jaguar Land Rover skills training
Timeline
FIELD SERVICE TECHNICIAN III
Rivian
01.2025 - CurrentRead More
AUTOMOTIVE TECHNICIAN
Jaguar Land Rover Stevens Creek
09.2019 - 12.2024Read More
LOT ATTENDANT
Frontier Ford
04.2014 - 02.2019Read More
Los Gatos High School
HIGH SCHOOL DIPLOMA
Read More