Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jesus Hernandez

Chicago,IL

Summary

Positive, personal, and driven individual with a motivated attitude, and a variety of powerful skills. I am willing to learn and adapt to any situation. I have the ability to multitask effectively and I have a strong sense of time management. Developed skills in customer engagement and sales strategy within fast-paced retail environment. Demonstrates keen ability to understand customer needs and deliver tailored solutions that drive satisfaction and loyalty. Seeking to transition these abilities into new field where building relationships and achieving results are paramount.

Overview

4
4
years of professional experience

Work History

Sales Specialist

Alclear LLC
08.2024 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.

Team associate

Dicks Sporting Goods
09.2023 - 01.2024
  • I provide excellent customer service
  • I stock shelves and maintain the stores appearance
  • I also work on footwear so I would get shoes from the back for people
  • I also work as a cashier
  • Provided education to customers on products
  • Effectively communicated with customers providing information regarding the value and quality of something

Youth council

Northwest housing center
09.2021 - 05.2023
  • Worked on the community
  • Fixed and added more bike lanes
  • Threw events such as bike rides and block parties for the community
  • Build strong relationships with people
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.

Education

Charles Prosser Career Academy
05-2024

Skills

  • Consistent work ethic
  • Bilingual
  • Trustworthy in commitments
  • Effective communication abilities
  • Customer service and care
  • Sales enhancement techniques
  • Relationship building
  • Client engagement

Accomplishments

  • Ranked in the top 10 sellers for clear during June and July. Top 10 seller for the month of June. July. August get flown out to NYC to meet the owner of the company and celebrate our success.
  • Consistently at the top of the my station for sales for the month

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Specialist

Alclear LLC
08.2024 - Current

Team associate

Dicks Sporting Goods
09.2023 - 01.2024

Youth council

Northwest housing center
09.2021 - 05.2023

Charles Prosser Career Academy

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Jesus Hernandez