Dedicated team member with strong customer service skills and a positive attitude. Adaptable professional with experience in food service and retail environments. Skilled in cash handling and ensuring customer satisfaction through effective problem-solving. Committed to maintaining a clean and organized workspace while supporting team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Member
Popeye's® Louisiana Kitchen
Long Beach, CA
05.2025 - Current
Prepared and served food items according to company standards.
Maintained cleanliness and organization of workstations throughout shifts.
Provided excellent customer service, addressing inquiries and resolving issues.
Efficiently operated kitchen equipment following safety protocols.
Executed cash handling processes accurately during transactions.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Worked different stations to provide optimal coverage and meet production goals.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Competitive Dancer
Culture Danza
Long Beach, CA
07.2017 - Current
Performed diverse dance styles in competitive settings, showcasing adaptability and creativity.
Collaborated with choreographers to develop innovative routines that meet competition standards.
Participated in extensive rehearsals, refining techniques and enhancing performance quality.
Mentored junior dancers, providing guidance on technique and stage presence.
Soccer Player
Soccer Jordan High School
Long Beach, CA
12.2022 - 01.2025
Executed game strategies to enhance team performance and coordination on the field.
Analyzed opponent tactics to inform preparation and in-game adjustments.
Attended all practices on time with positive demeanor and willingness to work hard.
Grocery Stocker
Big Saver Foods
Long Beach, CA
07.2024 - 12.2024
Stocked shelves efficiently to maintain optimal product availability.
Assisted customers in locating items, enhancing their shopping experience.
Organized backroom storage for easy access and improved workflow.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Blocked and faced products on displays and shelves in accordance with company policy.
Education
Bachelor of Science - Electrical Engineering
Long Beach State University
Long Beach, CA
05-2029
High School Diploma -
Jordan High School
Long Beach, CA
06-2025
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Clear communication
Cash handling
Money handling
Organizing work stations
Team building
FLUENT IN [Spanish]
Certification
Certified [OSHA-General Industry Manufacturing], [CareerSafe] - [May 09, 2025]