Jesus Jimenez
Forest City,NC
Summary
Professional with strong background in coordinating support services, prepared for this role. Skilled in problem-solving, communication, and customer service, ensuring seamless operations and client satisfaction. Focused on team collaboration, adaptable to changing needs, and consistently results-driven. Known for reliability and proactive approach to addressing challenges and meeting goals.
Overview
10
10
years of professional experience
Work History
Recruitment Support Coordinator
Compass Group USA
Charlotte, NC
03.2025 - Current
- Managed high-volume requisitions, ensuring timely completion of tasks and effective communication with recruiters.
- Trained new staff on best practices for requisitions and resource management.
- Ensured compliance with regulatory guidelines by diligently monitoring requisition documentation and maintaining accurate records for audit purposes.
- Improved client satisfaction by efficiently addressing and resolving support issues.
Walmart Associate
Walmart
Forest City, NC
03.2024 - 12.2025
- Ensured all carts are in working condition and reported any damages.
- Gathered carts from parking lot and inside store for customer use.
- Gathered and corralled shopping carts and helped guests carry larger items.
- Monitored parking lot for security issues related to carts and reported concerns to management.
- Maintained cleanliness and orderliness of cart storage areas.
- Safely operated cart retrieval equipment in parking lots and course paths.
Machine Operator
Cardinal Tissue
Spindale, NC
12.2022 - 02.2024
- Record production information such as quantities produced and materials used on daily logs.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Troubleshoot malfunctions in equipment or processes.
- Monitored and observed production line to watch for pile-ups and jams.
- Keep detailed reports of maintenance activities performed on machinery.
- Collaborate with other departments when necessary for successful completion of projects.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Quality Control Test to ensure that the product was to the company standards
Retail Sales Associate
The UPS Store 5387
Spindale, NC
02.2020 - 11.2022
- Certified in Shipping and Packing customers shipments
- Print Services
- Used various different POS systems for different companies to ensure I could ship items to the correct locations
- Maintained cleanliness
- Marketed social media pages
Tech Supervisor
Staples
Forest City, NC
01.2019 - 01.2020
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Trained new employees on company policies and procedures.
- Monitored employee productivity to provide constructive feedback and coaching.
- Managed team of 5 employees, ensuring high productivity and quality standards were met.
- Closed the cash office at the end of the night, entered all the safe data and counted the safe to ensure it was at the required number before locking up and heading home
Customer Service Assistant
Food Lion
Blacksburg, SC
02.2018 - 12.2019
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Updated databases with new and modified customer data.
- Updated customer records with relevant information.
- Met or exceeded customer service metrics by providing excellent customer support.
- Safe counts every day.
- Closed the cash office everyday handling $30,000+, inputting checks into the system, handing tills (resetting tills back to $200), recounting safe at the end of the night and depositing the cash drops into the system and making sure all numbers matched that were input by myself
- Managed over 6 employees at a time, handling their lunches and breaks and ensuring they had the money they needed to assist the customers
Wireless Sales Associate
Metro by T-Mobile
Spindale, NC
01.2016 - 01.2018
- Organized store by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Processed customer transactions accurately using the point-of-sale system.
- Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Provided technical support for customers in setting up their wireless devices including phones, tablets, laptops and other mobile devices.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
High School Diploma -
Chase High School
Forest City, NC01.2025
Skills
- Forklift operation
- Team collaboration
- Attention to detail
- Verbal and written communication
- Employee development
- Proficient in Microsoft Excel, Outlook, PeopleHub
- Decision-making
- Reliable and punctual
- Creative problem solving
- Adaptability and flexibility
- Data collection and analysis
- Client relationship management
- Multitasking and organization
- Courteous and professional
- Time management
- Basic accounting
- Bilingual (English & Spanish)
- Computer Literacy
- 10 Key Data Entry
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Education and Training
other
Timeline
Recruitment Support Coordinator
Compass Group USA
03.2025 - Current
Walmart Associate
Walmart
03.2024 - 12.2025
Machine Operator
Cardinal Tissue
12.2022 - 02.2024
Retail Sales Associate
The UPS Store 5387
02.2020 - 11.2022
Tech Supervisor
Staples
01.2019 - 01.2020
Customer Service Assistant
Food Lion
02.2018 - 12.2019
Wireless Sales Associate
Metro by T-Mobile
01.2016 - 01.2018
High School Diploma -
Chase High School