Jesus Lopez
Los Angeles,CA
Summary
A personable and communicative sales professional with 7+ years of experience in sales and business management. Specializing in leadership, marketing, customer acquisition and retention. A self starter and loyal team player who is ready to handle all daily tasks in a timely and efficient manner with the goal of helping their employer grow in any way possible.
Overview
7
7
years of professional experience
Work History
Sales/General Manager
AllState
Los Angeles, CA
11.2016 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Processed payroll for employees bi-weekly, ensuring accuracy of pay and deductions.
- Developed and implemented sales strategies to increase monthly sales.
- Built relationships with customers to encourage repeat business.
- Directed daily operations of the branch, including customer service, sales and marketing activities.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Music Teacher/Program Coordinator
ARC After School Program
Los Angeles, CA
11.2021 - 02.2023
- Created individual lesson plans for each student based on their skill level and interests in music.
- Coordinated with local schools to arrange concerts and recitals for students to perform in front of an audience.
- Researched new methods of teaching music theory, composition techniques, improvisation strategies., to enhance the educational experience of my students.
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Provided guidance and support to teachers in developing curriculum plans.
Barista Shift Supervisor/Coffee Roaster
Tierra Mia Coffee
Los Angeles, CA
09.2019 - 10.2021
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Assisted customers in selecting beverages based on their preferences.
- Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Education
Some College (No Degree) - Music Theory and Composition
Musicians Institute
Los Angeles, CASkills
- Sales Expertise
- Marketing
- Excellent Communication Skills
- Financial Management
- Business Management
- Relationship Building
- Tech Savvy
- Microsoft Office
- Complex Problem-Solving
- Outstanding Customer Service
Timeline
Music Teacher/Program Coordinator
ARC After School Program
11.2021 - 02.2023
Barista Shift Supervisor/Coffee Roaster
Tierra Mia Coffee
09.2019 - 10.2021
Sales/General Manager
AllState
11.2016 - Current
Some College (No Degree) - Music Theory and Composition
Musicians Institute