Overview
Work History
Education
Skills
Timeline
Generic

Jesus Lopez

San Antonio,TX

Overview

4
4
years of professional experience

Work History

Home Health Care Provider

Angeles Divinos
San Antonio, TX
05.2020 - Current
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Assisted patients with daily living activities, promoting independence and preserving dignity.
  • Provided emotional support for patients and families, fostering a positive home environment conducive to healing.

Inbound Call Center Representative

Conduent
San Antonio, TX
03.2024 - 04.2024
  • Enhanced customer satisfaction by addressing inquiries and resolving issues in a timely manner.
  • Streamlined call center operations by implementing efficient processes and procedures.
  • Maintained high-quality service standards for all inbound calls, ensuring prompt and accurate assistance.
  • Improved first-call resolution rates by effectively utilizing resources and available tools.

Education

Electrician

Lamson Institute
San Antonio, TX

Skills

  • PPE use
  • Friendly, Positive Attitude

Timeline

Inbound Call Center Representative

Conduent
03.2024 - 04.2024

Home Health Care Provider

Angeles Divinos
05.2020 - Current

Electrician

Lamson Institute
Jesus Lopez