Summary
Overview
Work History
Education
Skills
Certification
Timeline

Latoya Snorten

Indianapolis,IN

Summary

Accomplished Home Health Aid offering 20 years managing. Home Health Aids providing in-home care to patients. Talented at enhancing processes, planning daily operations and organizing paperwork to meet agency goals. Well-versed in staff recruiting, hiring, scheduling and day-to-day supervision. Focused on maximizing patient satisfaction and well-being while meeting customer service and business objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Home Health Care Provider

The Master Touch
Indianapolis, IN
06.2017 - Current
  • Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Developed strong and trusting rapport with patients for smooth, quality care.
  • Monitored employee performance and applied objective feedback to inform evaluations.

Inmate Classifications Clerk

Marion County Jail
Indianapolis, IN
06.2021 - 09.2022
  • Kept detailed records of evidence and evidence storage inventories, double-checked procedures and monitored access to prevent unauthorized handling.

Direct Support Professional

Resolute Treatment Facility
Indianapolis, IN
07.2015 - 01.2016
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Recorded client status progress and challenges in logbooks and reports.
  • Maintained clean and well-organized environment for client happiness and safety.

Lead Direct Support Staff Member

Capital City Residential Health Care
Indianapolis, IN
04.2009 - 02.2011
  • Maintained clean, safe and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed rapport to create safe and trusting environment for care.
  • Supervised daily activities and provided assistance to staff.

Education

Nursing

Brightwood College, Indianapolis, IN

High School Diploma -

Broad Rippler High School, Indianapolis, IN
06.2000

Skills

  • Compassionate client care
  • Behavior redirection
  • Client documentation
  • Case management experience
  • Client safety and first aid
  • Quality program protocols
  • PPE use
  • Conflict resolution
  • Training & Development
  • Friendly, positive attitude
  • Active listening
  • Care plan management
  • Activities of Daily Living (ADLs)
  • Mental Health Support
  • Vital Sign Monitoring
  • Daily Charting
  • Care Plan Adherence
  • Performance Assessment
  • Complex Problem-Solving
  • Emergency Situations
  • Staffing Requirements
  • Observational Skills

Certification

  • Home Health Aide (HHA)
  • First aid CPR Training -
  • TCI Training - [Year]

Timeline

Inmate Classifications Clerk - Marion County Jail
06.2021 - 09.2022
Home Health Care Provider - The Master Touch
06.2017 - Current
Direct Support Professional - Resolute Treatment Facility
07.2015 - 01.2016
Lead Direct Support Staff Member - Capital City Residential Health Care
04.2009 - 02.2011
Brightwood College - , Nursing
Broad Rippler High School - High School Diploma,

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Latoya Snorten