Jesus Luis
New York,NY
Summary
Dynamic and results-driven professional with a proven track record at Old Navy, recognized as Magic Maker of the Month. Skilled in product presentation and payment processing, I excel in enhancing customer experiences and maintaining high standards of service. Committed to operational excellence and fostering positive customer relationships in fast-paced environments.
Customer-oriented Concession Stand Worker exceptionally talented at maintaining top-rate customer service standards during high-volume, fast-paced operations. Successfully operates cash registers, prepares customer orders and organizes work stations. Tidy and hardworking individual possessing outstanding communication skills.
Overview
3
3
years of professional experience
Work History
Concession Attendant
Seaport Development Holdings/SEG/CCMG/Tin Building
11.2024 - 02.2025
- Prepared drinks according to standardized recipes and directions.
- Learned the important of setting up my station properly
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Communicated stand offerings and answered guest questions regarding orders.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Responded to customer complaints to help resolve issues.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Monitored inventory and notified management of deficiencies or shortages.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Used cash register to tender change and process cash and credit card payments..
Freelance Photographer
02.2023 - 11.2024
- Planned and prepared for on-location and studio shoots.
- Worked runways during NYFW
- Created my own website
- Researched new camera equipment and accessories.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Monitored trends in photography to stay current in industry.
- Took photos from different angles and perspectives to capture perfect images.
- Utilized various types of camera equipment to capture best possible shots.
- Digitally edited photos to enhance appearance.
- Edited, toned, captioned, and uploaded photographs for publication.
- Assisted clients with creative ideas for photography needs.
- Collaborated with clients to create engaging photo albums.
- Trained new photographers in use of camera equipment and editing software.
Sales Associate
Old Navy
06.2022 - 02.2023
- Earned Magic Maker of the month(employee of the month)
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Culinary Arts -
Institute of Culinary Education
New York, NY06-2025
Skills
- Product presentation
- Order accuracy
- Stock replenishment
- Hygiene practices
- Menu memorization
- Restaurant operations
- Payment processing
- Hospitality and accommodation
- Customer order fulfillment
- Point of sale (POS) system operation
Culinary skills
- proficient in french knife skills
- basic knowledge and practice of protein fabrication
- pastry fundamentals
- knowledge and practice of kitchen sanitation
Languages
English
Spanish
Interests
- I have a passion for photography and editing photos
- I enjoy watching films
Timeline
Concession Attendant
Seaport Development Holdings/SEG/CCMG/Tin Building
11.2024 - 02.2025
Freelance Photographer
02.2023 - 11.2024
Sales Associate
Old Navy
06.2022 - 02.2023
Culinary Arts -
Institute of Culinary Education
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