JESUS MACIAS
Canyon Country ,CA
Summary
25 years of experience in Warehouse leadership, merchandising, and logistics. Self-motivated and detail-oriented team player with extensive background in warehouse operations in a fast-paced environment. Accurately picks and packages orders while meeting deadlines. Skilled in using RF scanners and other warehouse technology to ensure accuracy and efficiency. Adept at communicating with team members and providing excellent customer service.
Overview
27
27
years of professional experience
Work History
Floor Associate
Lowes Home Improvement Stores
10.2023 - Current
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Operate machinery, Table saw, panel saw, and forklift.
- Answered questions about store policies and addressed customer concerns.
Order Specialist
Lifetech Resources
10.2021 - Current
- Order fulfillment: Pick items from shelves or storage locations based on pick lists, RF scanners, or voice-picking systems.
- Quality and accuracy: Verify that product information, quantities, and quality are correct before preparing items for shipment.
- Packing and staging: Pack orders according to shipping standards, including shrink-wrapping pallets, and organize them in staging areas for loading onto delivery trucks.
- Equipment operation: Safely and efficiently operate material handling equipment such as forklifts, pallet jacks, and hand trucks.
Warehouse Supervisor / Program Director
Mechanix Wear, LLC
01.1999 - 09.2021
- Directed daily activities for warehouse team to meet output goal requirements.
- Oversaw job functions to ensure on-time delivery of customer orders.
- Utilized strong problem-solving skills to resolve operational issues promptly.
- Coordinated cross-departmental collaboration to enhance order accuracy and efficiency.
- Supervised, scheduled, and trained staff to promote safe warehouse operations.
- Provided leadership by establishing clear expectations for staff responsibilities.
- Enforced safety regulations and security protocols, ensuring compliance among all staff.
- Evaluated employee performance, implementing motivational strategies and disciplinary actions as needed.
Store Floor Lead
Sams Club P/T
11.2005 - 05.2018
- Conducted daily meetings with sales floor members to discuss goals and objectives.
- Built strong working relationships with vendors and suppliers to reduce costs.
- Maintained accurate records of employee performance evaluations and disciplinary actions.
- Evaluated customer feedback surveys to identify areas for improvement in service quality.
- Supervised staff during peak hours to ensure smooth operations on the floor.
- Delegated tasks among team members according to their individual strengths.
- Developed a successful training program for new employees to maximize efficiency in the workplace.
Education
Accounting and Information Systems
North valley occupational
Mission Hills, CaliforniaHigh School Diploma -
James Monroe high
North hills, California01.1993
Skills
- Forklift Operation
- Work Area Maintenance
- Quality Control
- Order Picking
- Product Transport
- Pallet Jack Operation
- Warehouse Operation
- Adaptability
- Multitasking
- Time management
- Computer literacy
- Customer service
- Shipment Preparation
Languages
Spanish
Elementary
English
Elementary
Timeline
Floor Associate
Lowes Home Improvement Stores
10.2023 - Current
Order Specialist
Lifetech Resources
10.2021 - Current
Store Floor Lead
Sams Club P/T
11.2005 - 05.2018
Warehouse Supervisor / Program Director
Mechanix Wear, LLC
01.1999 - 09.2021
Accounting and Information Systems
North valley occupational
High School Diploma -
James Monroe high