Shante’Jah Ridgeway
Paducah,KY
Summary
Driven professional successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles.
Hardworking Construction Flooring Installer well-versed in installing and repairing various flooring products. Bringing excellent attention to detail and eye for quality.
Detail-oriented Flooring Specialist well-versed in all facets of flooring installation methods. Committed to efficiency, budget adherence, and best-in-class work.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Floor Associate
TJ Max
Mayfield, KY
05.2024 - Current
- Maintained high standards of customer service during all interactions.
- Restocked shelves as needed throughout the day.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Cleaned work areas regularly including sweeping floors and emptying trash bins.
- Greeted customers and answered their questions about product availability, prices, and use.
- Received shipments of new merchandise and distributed items to appropriate locations.
- Stocked shelves with merchandise according to company guidelines.
- Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
Server
Chedders
Paducah, KY
01.2023 - 05.2024
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Production Worker
H.T. Hackney
Mayfield, KY
03.2022 - 11.2022
- Communicated with team members regarding tasks assigned during shift.
- Tracked production data such as number of items produced per hour, day, week.
- Ensured proper labeling of completed products before shipping out.
- Identified defective parts or components and removed them from production line.
- Performed minor repairs on machinery as needed.
- Inspected product quality prior to packaging and shipment.
- Monitored production line operations to ensure efficiency and accuracy.
- Conducted routine maintenance checks on all machinery used in the production line.
Machine Operator
MCP Candle Factory
Mayfield, Kentucky
05.2021 - 12.2021
- Carry out regular safety checks on machinery prior to operation.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Collaborate with other departments when necessary for successful completion of projects.
- Unload finished products from machines onto conveyors or other transport systems.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Keep detailed reports of maintenance activities performed on machinery.
- Record production information such as quantities produced and materials used on daily logs.
- Set up and operate machine tools to produce precision parts and instruments.
Education
High School Diploma -
Clarksville High School
Clarksville, TN08-2018
Skills
- Stock replenishment
- Customer Engagement
- Product Assembly
- Merchandising Strategies
- Workplace Safety
- Loss Prevention
- Forklift Operation
- Warehouse picking
- Production Reporting
- Forklift and Pallet Jack Operation
- Shipping and Labeling
- Heavy Lifting
Timeline
Floor Associate
TJ Max
05.2024 - Current
Server
Chedders
01.2023 - 05.2024
Production Worker
H.T. Hackney
03.2022 - 11.2022
Machine Operator
MCP Candle Factory
05.2021 - 12.2021
High School Diploma -
Clarksville High School