Shonda Jenkins
North Augusta,SC
Summary
I am proficient in Microsoft Word, PowerPoint, Excel, and Outlook. I have knowledge of Business Administration and Management. I am loyal and hard-working. I learn quickly and follow directions well. I am willing to do whatever needs to be done to the best of my ability for the company I work for. I would be an asset to your team.
Professional retail associate with proven experience in customer service and inventory management. Skilled in maintaining organized and visually appealing sales floors, aiding in efficient store operations. Strong team collaborator focused on achieving results and adapting to changing needs. Known for reliability, effective communication, and problem-solving abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Floor Associate
Spherion
Augusta, GA
08.2023 - Current
- I wrap, arrange, and tag pallets. I am responsible for machine operation and sanitization of the work environment.
Scanner, Truck Loader
Fed Ex Warehouse
Augusta GA
03.2024 - 11.2025
- Streamlined scanning processes to enhance parcel tracking accuracy and reduce processing time significantly.
- Coordinated with team members to optimize workflow, ensuring timely loading and unloading of shipments.
- Conducted regular quality checks on scanned items, maintaining high standards for inventory accuracy.
- Implemented effective error resolution protocols, improving overall efficiency in package handling procedures.
- Executed accurate data entry for incoming and outgoing shipments, supporting inventory management goals effectively.
- Gathered, sorted and scanned documents to enter into computer system.
Caregiver
State of Georgia
Harlem, GA
05.2021 - 06.2023
- I was the paid caretaker of my elderly mother-in-law through her cancer treatments and recovery in the state of Georgia. I was responsible for making and transporting her to her doctor's appointments. Monitoring and assisting in personal hygiene and medication intake as well as other daily living skills.
Overnight Stocker Associate
Food Lion
Martinez, GA
06.2017 - 08.2020
- I was responsible for unloading pallets from trucks and organizing them. I was responsible for ensuring merchandise made it to the sales floor in a timely matter and orderly fashion.
Drug GM Clerk
Kroger
Augusta, GA
08.2015 - 05.2017
- I was responsible for the accounting and pricing of merchandise within the store through online systems.
Education
Associates Degree in Business Administration - Business Management and Administration
Consolidated School of Business
York, PA03-2010
High school diploma - undefined
York County High School
York, PA06-1999
Skills
- Microsoft Outlook
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Word
- Customer service (10 years)
- Communication skills (10 years)
- Microsoft Office
- Call Center Experience (2 years)
- Computer skills (10 years)
- Organizational skills (10 years)
- Typing at 55 words per minute (10 years)
- Senior Care
- Caregiving
- Pricing
- Home Care
- Cleaning Experience
- Sales
- Retail Sales
- Cash Handling
- Accounting
- Manufacturing
- Machining
- Stock replenishment
- Product assembly
Certification
Driver's License
Timeline
Scanner, Truck Loader
Fed Ex Warehouse
03.2024 - 11.2025
Floor Associate
Spherion
08.2023 - Current
Caregiver
State of Georgia
05.2021 - 06.2023
Overnight Stocker Associate
Food Lion
06.2017 - 08.2020
Drug GM Clerk
Kroger
08.2015 - 05.2017
High school diploma - undefined
York County High School
Associates Degree in Business Administration - Business Management and Administration
Consolidated School of Business