Summary
Overview
Work History
Education
Skills
Timeline
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Jesus Marquez

Santa Ana,CA

Summary

Dedicated technician with a proven track record at Walmart, adept in tire changing, oil changes, and exceptional customer service. Excelled in identifying potential issues, enhancing vehicle safety and efficiency. Collaborated effectively with teams, demonstrating hardworking and dedicated qualities. Achieved significant improvements in preventive maintenance, ensuring customer satisfaction and vehicle reliability.

Overview

4
4
years of professional experience

Work History

Walmart Tire and Oil Technician

Jose Pancho
3600 W McFadden Ave, Santa Ana, CA 92704
10.2023 - Current

A service technician that is certified performing oil change , tire removal, tire installation, tire mount with balance, battery changes.

  • Minimized risk of catastrophic failure by identifying potential issues before they developed into larger problems.
  • Increased efficiency, performing preventive maintenance to minimize unexpected breakdowns.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Greeted customers and answered questions about oil changes and other services.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Assisted other lube technicians and mechanics in vehicle oil changes and tire installation to enable timely completion of service tickets.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Investigated customer complaints to identify cause of malfunctions.

Walmart Personal Online Shopper

Haidee
3600 W McFadden
07.2022 - 10.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Developed knowledge of products, enabling accurate guidance for customer purchases.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Construction Apprentice

Alex De La Luz
08.2020 - 06.2022
  • Gained hands-on experience with construction tools, enhancing overall skillset for future advancement within the industry.
  • Utilized construction tools to effectively complete job site projects.
  • Helped successfully complete large project ahead of schedule.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Supported crew members in completing complex tasks, ensuring accurate execution of plans and blueprints.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
  • Removed debris and waste from job sites.
  • Maintained tools and equipment in good working condition.
  • Performed demolition work on existing structures.
  • Assisted in construction of commercial and residential buildings.
  • Mixed mortar and concrete.
  • Erected scaffolding, frames and formwork.

Education

Certificate Of Automotive - Automotive Technician

UEI College
10870 Katella Ave, Garden Grove, CA 92840
03.2024

Highschool Diploma - Photographing,drawing

Santa Ana Highschool
520 W Walnut St, Santa Ana, CA 92701
03.2022

Skills

  • Tire Changing and Rotation
  • Customer Service
  • Battery replacements
  • Safety Checks
  • Oil Changes
  • Tire Rotations
  • Tire Damage Repair
  • Power Tools
  • Inspecting vehicles
  • Automotive Lift Operation
  • Fluid Checks
  • Fuel Injection Servicing
  • Battery Installation
  • Willing to Learn
  • Hardworking and Dedicated
  • Teamwork and Collaboration
  • Tire balancing
  • Valid Driver's License
  • Filter Replacement
  • Physical Strength
  • Scheduled Maintenance
  • Visual Inspection

Timeline

Walmart Tire and Oil Technician

Jose Pancho
10.2023 - Current

Walmart Personal Online Shopper

Haidee
07.2022 - 10.2023

Construction Apprentice

Alex De La Luz
08.2020 - 06.2022

Certificate Of Automotive - Automotive Technician

UEI College

Highschool Diploma - Photographing,drawing

Santa Ana Highschool
Jesus Marquez