Dedicated technician with a proven track record at Walmart, adept in tire changing, oil changes, and exceptional customer service. Excelled in identifying potential issues, enhancing vehicle safety and efficiency. Collaborated effectively with teams, demonstrating hardworking and dedicated qualities. Achieved significant improvements in preventive maintenance, ensuring customer satisfaction and vehicle reliability.
Overview
4
4
years of professional experience
Work History
Walmart Tire and Oil Technician
Jose Pancho
3600 W McFadden Ave, Santa Ana, CA 92704
10.2023 - Current
A service technician that is certified performing oil change , tire removal, tire installation, tire mount with balance, battery changes.
Minimized risk of catastrophic failure by identifying potential issues before they developed into larger problems.
Increased efficiency, performing preventive maintenance to minimize unexpected breakdowns.
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Kept shop areas neat, clean, and free of safety hazards.
Greeted customers and answered questions about oil changes and other services.
Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Assisted other lube technicians and mechanics in vehicle oil changes and tire installation to enable timely completion of service tickets.
Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Investigated customer complaints to identify cause of malfunctions.