Jesus Mendiola
Brownsville
Summary
Sales professional prepared for driving revenue and growth. Proven success in cultivating client relationships and closing deals. Effective team collaborator, adaptable, and focused on achieving results. Skilled in negotiation and communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Agent
State Farm Insurance
01.2020 - 11.2025
- Developed tailored insurance solutions to meet client needs and enhance customer satisfaction.
- Conducted thorough policy reviews, ensuring compliance with industry regulations and best practices.
- Mentored junior agents, fostering professional growth and improving overall team performance.
- Leveraged CRM software to track leads, manage client interactions, and streamline sales processes.
- Developed strong relationships with clients through excellent customer service and regular followups.
Underwriter
Pronto Insurance
01.2018 - 01.2020
- Evaluated risk factors to determine appropriate coverage options for clients.
- Developed underwriting guidelines to enhance decision-making processes and minimize errors.
- Collaborated with agents to clarify information and expedite the underwriting process.
- Analyzed financial documents and credit histories to assess applicant qualifications effectively.
Health Insurance Marketplace CSR
Maximus Health Services
01.2017 - 01.2018
- Resolved customer inquiries efficiently using CRM software to enhance satisfaction and retention.
- Collaborated with cross-functional teams to streamline service delivery processes and improve response times.
- Trained new team members on customer service protocols and best practices for optimal performance.
- Analyzed customer feedback to identify trends, driving continuous improvement initiatives in service quality.
Education
Associate of Arts - Business
Univeristy of Texas At Brownsville
Brownsville, TX High School Diploma -
Porter High School
Brownsville, TX06-2009
Skills
- Policy evaluation
- CRM software
- Customer service
- Licensed insurance agent
- Product knowledge
- Customer retention
- Insurance policy expertise
- Industry trends awareness
- Agent support
Accomplishments
- Successfully launched a brand new State Farm office.
- Was consistently the top sales producer.
- Managed hundreds of opportunities per month.
Certification
- P&C - Property and Casualty License
- Life, Accident and Health License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Agent
State Farm Insurance
01.2020 - 11.2025
Underwriter
Pronto Insurance
01.2018 - 01.2020
Health Insurance Marketplace CSR
Maximus Health Services
01.2017 - 01.2018
Associate of Arts - Business
Univeristy of Texas At Brownsville
High School Diploma -
Porter High School