Jesus Mercado
Stafford
Summary
Entry-level plumbing technician with 4 months of intensive, hands-on training at the National Technical Institute. Possesses in-depth knowledge of plumbing systems and equipment, with experience in testing, repairing, and maintaining components. Demonstrated success in performing maintenance, repairs, and installations both independently and as part of a team, ensuring efficiency and accuracy. Committed to safety and high performance, thriving in fast-paced and challenging environments. Seeking a position with opportunities for further training and professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Ies Residential
Stafford
11.2024 - Current
- Organized warehouse space for efficient storage of products.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
Fast Food Worker
Schlotzsky's Deli
Houston
09.2021 - 11.2023
- Kept customer and food preparation areas clean and well-organized.
- Complied with all local health codes and regulations concerning food preparation and handling.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
Fast Food Cashier
Schlotzsky's Deli
Sugar Land
01.2023 - 08.2023
- Welcomed customers, offering assistance to help find store items.
- Maintained cleanliness of work area throughout shift.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
Entry Level Plumbing Technician
National Technical Institute
Houston, TX04-2025
Skills
- Proficient in OSHA regulations, ladder safety, Safety Data Sheets (SDS), and the use of safety harnesses
- Knowledgeable in fire extinguisher selection and usage
- Experienced in the recognition and installation of lockout/tagout (LOTO) devices
- Skilled in cutting and installing PEX piping using expansion and compression fittings
- Competent in the repair and replacement of plumbing piping systems
- Experienced in the installation, repair, and replacement of water valves
- Skilled in the installation, repair, and replacement of bath and shower valves
- Proficient in the installation, repair, and replacement of lavatory faucets
- Experienced in the installation, repair, and replacement of kitchen faucets
- Capable of installing, repairing, and replacing toilets
- Skilled in identifying, repairing, and replacing above-ground drain, waste, and vent (DWV) components
- Skilled in the proper use and maintenance of hand tools relevant to plumbing
- Proficient in the operation and` maintenance of specialty and power tools used in the trade
- Experienced in cutting and soldering copper pipes and fittings
- Proficient in cutting and installing gas piping (black iron)
- Proficient in inspecting, cleaning, and clearing underground drain systems
- Experienced in the installation, repair, and replacement of garbage disposals
- Skilled in the installation, servicing, and repair of reverse osmosis (RO) systems
- Competent in the installation, servicing, and repair of water heaters (gas and electric)
- Experienced in the installation, repair, and replacement of various commercial fixtures
- Capable of performing plumbing inspections in both residential and commercial settings
Languages
English
Full Professional
Spanish
Professional
Certification
- O.S.H.A. 10 Safety Training
Affiliations
- Valid Driver’s License
- Clean Driving Record
- Customer Service
- Prompt and Attentive
- Ability to lift 80lb
Timeline
Warehouse Worker
Ies Residential
11.2024 - Current
Fast Food Cashier
Schlotzsky's Deli
01.2023 - 08.2023
Fast Food Worker
Schlotzsky's Deli
09.2021 - 11.2023
Entry Level Plumbing Technician
National Technical Institute
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