Jesus Morales
Chicago,USA
Summary
I specialize in customer service and team management. I work well under pressure with the ability to multitask. I have good work ethic and motivation. I am Bilingual and dedicated to team productivity and service quality.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Groundskeeper
Bionic Auto Parts & Sales
2023 - Current
- Responsible for the daily maintenance of grounds.
- Remove trash, and debris from yard where a car dismantler performs their duties.
- Operate and maintain groundskeeping equipment, apply fertilizers and pesticides, and perform minor repairs to landscaping and irrigation systems to ensure the grounds are clean, safe, and attractive.
- Operate heavy machinery, to move, load, and unload cars while adhering to safety protocols.
- Identify and report hazards to ensure safety compliance.
- Work outdoors in various weather conditions and perform demanding physical tasks
- Maintaining hand-eye coordination, balance, and the ability to use machine controls effectively.
- Auto wrecking and dismantling to salvage usable parts for resale and to recycle the remaining materials.
Delivery Driver
01.2023 - Current
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Delivered packages and goods to customers in a timely and efficient manner
- Ensured the safe handling and transportation of fragile or perishable items
- Adhered to all traffic laws and regulations while operating company vehicles
- Collaborated with dispatchers to coordinate daily delivery schedules
- Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
- Reported any vehicle maintenance or repair needs promptly to the appropriate department
- Maintained cleanliness and organization of company vehicles at all times
- Followed established safety protocols for loading/unloading packages or goods from the vehicle
- Utilized GPS navigation systems or maps to determine optimal routes for deliveries
- Trained new drivers on company policies, procedures, and safe driving practices
Machine Operator
STAMPEDE MEAT INC
01.2019 - 01.2023
- Ensuring production line runs optimally.
- Operated and maintained various types of machines.
- Implemented safety protocols and followed all company policies to maintain a safe working environment
- Assisted in the training of new machine operators on equipment operation procedures and safety guidelines
- Maintained a clean work area by organizing tools, materials, and equipment after each shift
Collection Specialist
Dash BPO
01.2018 - 01.2019
- Collect mortgage payments.
- Adhere to guidelines and policies while following required scripting such as disclosures.
- Utilized effective communication skills to facilitate successful payment arrangements
- Identifying at-risk accounts and implementing appropriate actions
- Maintained records of all collection activities, ensuring compliance with regulatory requirements
- Provided regular updates on collection progress to management
- Resolved customer inquiries regarding their debts in a professional and timely manner, providing clear explanations of outstanding balances and payment options available
Assistant manager
Dunkin Donuts
01.2015 - 01.2018
- Coordinated the receiving, cataloging and stocking of deliveries.
- Monitored employee tasks such as ensuring supplies were well stocked and ensuring proper equipment usage was being enforced.
- Adhering to all company policies such as proper food handling procedure.
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations such as opening workflow.
Education
College -
Triton College
Skills
- Management
- Customer Service
- Bilingual (10 years)
- Assistant Manager Experience
- Bilingual
- Restaurant experience
- Grounds maintenance
- Dedicated work ethic
- Effective communication
- Using hand tools
- Flexible schedule
- Teamwork and collaboration
- Computer skills
- Adaptability and dependability
- Site safety
Certification
Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
01.2023 - Current
Machine Operator
STAMPEDE MEAT INC
01.2019 - 01.2023
Collection Specialist
Dash BPO
01.2018 - 01.2019
Assistant manager
Dunkin Donuts
01.2015 - 01.2018
Groundskeeper
Bionic Auto Parts & Sales
2023 - Current
College -
Triton College
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