Jesus Munoz cano
Albany,GA
Summary
Six months of experience in fulfillment at Lowe's, specializing in the lumber department around a year by now. Certified operator of forklift, reach truck, picker, and Ballymore equipment. Proven customer service skills and experience managing store inventory. One year of experience as a DoorDash driver, demonstrating strong time management and delivery efficiency. Self taught carpentry skills, my own tools, homemade projects , books and online courses.And bilingual
Overview
1
1
Certification
2
2
years of professional experience
Work History
Customer Service Representative Lumber Department
Lowe's
Albany, Georgia
05.2025 - Current
- Resolved customer complaints promptly, ensuring high standards of service.
- Demonstrated professionalism under pressure, diffusing tense situations to maintain customer satisfaction.
- Facilitated customer inquiries and guided store navigation, enhancing overall shopping experience.
- Organized merchandise displays to improve accessibility for customers.
Delivery Driver
DoorDash
Albany, GA
04.2024 - 12.2025
- Delivered food, catering orders, and groceries to customers with focus on efficiency and customer satisfaction.
- Navigated using GPS and mobile applications to ensure timely deliveries.
- Navigated delivery routes efficiently to meet customer expectations.
- Verified order accuracy before delivery to ensure customer satisfaction.
- Communicated with customers regarding delivery status and any issues.
Inventory Specialist
Lowe's
Albany, Georgia
05.2025 - 06.2025
- Managed inventory levels using advanced tracking software for accurate stock control.
- Collaborated with team members to streamline receiving and stocking processes efficiently.
- Maintained a clean and organized stockroom to enhance operational efficiency and safety.
Fulfillment Associate
lowes
Albany, Georgia
11.2024 - 05.2025
- Operated warehouse equipment to move inventory and fulfill online orders.
- Processed customer orders efficiently in fast-paced retail environment.
- Collaborated with team members to streamline order fulfillment processes.
Education
Certificates - Construction
Track To The Trades
Online06-2026
Diploma - carpentry studies
Allison online courses
10-2024
online certificate - introduction to carpentry
Allison online courses
08-2024
Online certificate - Basic of becoming a carpenter
Allison online courses
07-2024
High school diploma -
Westover comprehensive high school
Albany, GA05-2022
Certificate of competency -
Westover comprehensive high school
Albany, GA04-2022
Skills
- Customer service
- Retail customer service
- Order accuracy
- Order fulfillment
- Inventory management
- Inventory control
- Shipping procedures
- Delivery coordination
- Logistics support
- Warehouse operations
- Team collaboration
- Adaptability
- Decision-making
- Problem-solving
- Task prioritization
- Safety compliance
- Client relations
- Empathy
- Retail product knowledge
- Glass cutter
Personal Information
Driving License: Driver license
Certification
Driver license , Certificate of competency , Introduction to carpentry, Basic of becoming a carpenter
Languages
English, Spanish
Awards
2nd place in the international educational week post-card
Timeline
Customer Service Representative Lumber Department
Lowe's
05.2025 - Current
Inventory Specialist
Lowe's
05.2025 - 06.2025
Fulfillment Associate
lowes
11.2024 - 05.2025
Delivery Driver
DoorDash
04.2024 - 12.2025
Certificates - Construction
Track To The Trades
Diploma - carpentry studies
Allison online courses
online certificate - introduction to carpentry
Allison online courses
Online certificate - Basic of becoming a carpenter
Allison online courses
High school diploma -
Westover comprehensive high school
Certificate of competency -
Westover comprehensive high school