Jesus Ortiz
Flagstaff,AZ
Summary
Dynamic professional with a solid foundation in customer service excellence and operational efficiency. Expertise in cash handling, time management, and beverage crafting, consistently providing high-quality service. Adaptable and reliable, thriving in fast-paced environments while maintaining a clean and organized workspace. Bilingual communicator focused on achieving member satisfaction.
Overview
5
5
years of professional experience
Work History
Barista
Union Coffee
Glendale, AZ
07.2025 - Current
- Prepared and served high-quality beverages in accordance with company standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections by providing tailored recommendations.
- Operated coffee equipment and machinery to ensure consistent beverage quality.
- Accurately handled cash transactions, ensuring a balanced till at shift's end.
Manager
Anytime Fitness
Flagstaff, AZ
05.2023 - 07.2025
- Delivered exceptional member experiences, resulting in high satisfaction levels.
- Developed operational procedures to enhance gym efficiency and service delivery.
- Trained staff on best practices for member engagement and retention strategies.
- Oversaw daily operations to foster teamwork and a positive work environment.
Barista
Dutch Bros
Flagstaff, AZ
01.2021 - 07.2023
- Prepared and served high-quality beverages in accordance with company standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections by providing tailored recommendations.
- Operated coffee equipment and machinery to ensure consistent beverage quality.
- Accurately handled cash transactions, ensuring a balanced till at shift's end.
Education
Kofa High School
Yuma, AZSkills
- Time management
- Customer service excellence
- Attention to detail
- Team collaboration
- Cash handling expertise
- Operational duties management
- Bilingual
Timeline
Barista
Union Coffee
07.2025 - Current
Manager
Anytime Fitness
05.2023 - 07.2025
Barista
Dutch Bros
01.2021 - 07.2023
Kofa High School